The Richmond
- Care home
- 50 beds
- Nursing care
- Dementia care
- Registered since 2016
- Central Doncaster, Doncaster, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in November 2025.
11 months
since the latest rating was published.
54 of 73
rated care homes in Doncaster are rated Good, like this one.
The Richmond: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Community Places-Clifton Drive Good, 0.4 miles away
- G Hexthorpe Cottage Good, 0.7 miles away
- G Manor House Good, 0.8 miles away
- G Ivy Court Good, 1.1 miles away
- O Ammersall Court Outstanding, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 November 2025 (assessment visit 8 October 2025). Quoted under the Open Government Licence.
Date of Assessment: 4 November to 17 November 2025. The Richmond is a care home providing accommodation and personal care for up to 50 people. At the time of our assessment there were 48 people using the service. Some people were living with dementia. We carried out this assessment because we had received some concerns about staffing, and personal care. We also assessed the service due to the age of the rating. We last assessed the service in 2018 and rated the service good. At this assessment the service has remained good.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Risks associated with people's care were identified and managed to keep people safe. Staff knew people well. Some documentation could be improved to reflect care given. We carried out a tour of the service and found it to be clean and well maintained. Environment checks were completed, and records were comprehensive. Staff were recruited safely and pre-employment checks carried out. Staff and leaders understood safeguarding processes and people felt safe living at the home. People received their medicines as prescribed.
People’s needs were assessed and care plans devised to meet people's preferences. People had access to healthcare professionals and referrals were made as required. People's health outcomes were identified and monitored. Staff supported people to consent to their care.
People were supported by staff who knew them well and were kind and caring. Staff responded well to people’s needs. The provider had a complaints procedure which supported people to raise concerns if they needed to. Governance systems in place were used to identify areas of improvement and actions were taken to address any issues.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Dean Jenkinson
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 6 May 2021. Latest assessment published 26 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Crown Care IV LimitedBrand: Crown Care
- Ownership type
- Organisation
- Companies House number
- 08776429 (opens Companies House)
Crown Care IV Limited runs 6 services in England, 4 of them in Yorkshire and the Humber. 3 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Crown Care IV Limited
- G Highgrove Good. Care home with nursing, Barnsley
- G The Royal Good. Care home with nursing, Doncaster
- RI Balmoral Court Care Home Requires improvement. Care home with nursing, Newcastle upon Tyne, North East
- RI Buckingham Care Home Requires improvement. Care home, Barnsley
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does The Richmond provide nursing care?
- Yes. The Care Quality Commission lists The Richmond as a care home with nursing.
- How many beds does The Richmond have?
- The Care Quality Commission's register lists 50 beds at The Richmond.
- When was The Richmond last inspected?
- The Care Quality Commission's latest rating for The Richmond was published on 26 November 2025.
- Who runs The Richmond?
- The Richmond is run by Crown Care IV Limited. It runs 6 services in England, 4 of them in Yorkshire and the Humber.
- What is The Richmond's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 November 2025.
Contact
- Phone
- 01302 782735
- Address
- Allendale Road, Doncaster, DN5 8BS Map (opens Google Maps)
Compare nearby
- G Community Places-Clifton Drive Good, 0.4 miles away
- G Hexthorpe Cottage Good, 0.7 miles away
- G Manor House Good, 0.8 miles away
- G Ivy Court Good, 1.1 miles away
- O Ammersall Court Outstanding, 1.4 miles away