Paddock Stile Manor
- Care home
- 40 beds
- Nursing care
- Dementia care
- Registered since 2016
- New Herrington, Sunderland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
73 of 86
rated care homes in Sunderland are rated Good, like this one.
Paddock Stile Manor: inspection record
Rated Good in July 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Springfield Care Home Good, 0.6 miles away
- G The Grange Care Home Good, 0.8 miles away
- G The Mews Care Home Good, 0.8 miles away
- G Dairy Lane Care Centre Good, 1.1 miles away
- G Grangewood Care Centre Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 5 March 2021. Quoted under the Open Government Licence.
Paddock Stile Manor is a residential care home providing personal and nursing care for up to a maximum of 40 people in one purpose-built building. At the time of inspection there were 33 people living at the service, some of whom were living with a dementia.
Read the rest of CQC's summary
We found the following examples of good practice.
● Checks were carried out on visitors to prevent the spread of COVID-19.
● Staff wore personal protective equipment (PPE) and management staff checked they did this in the right way. Staff had training in infection prevention and control measures and how to use PPE.
● Social distancing was encouraged, and changes had been made to support people distance from others. The registered manager understood zoning and cohorting to avoid people mixing with each other as far as possible. Staff wishing to take their breaks outside were provided with socially distant facilities.
● Regular testing in line with government guidelines for COVID-19 took place for people and the staff team.
● The home looked clean and housekeeping staff made sure they frequently cleaned touch points, such as door handles and light switches. Audits were carried out by the registered manager to check if the home was clean.
● Staff were supported by a range of community-based healthcare professionals to maintain people's health and well-being.
The five questions we ask about services and what we found
Questions to ask when you visit
- Safe was rated Requires improvement on 11 July 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Julie Moore
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 5 March 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Indigo Care Services LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 09593918 (opens Companies House)
Indigo Care Services Limited runs 19 services in England, 7 of them in the North East. 17 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Indigo Care Services Limited
- G Archers Court Good. Care home with nursing, Sunderland
- G Archers Park Good. Care home, Sunderland
- G Ashlea Lodge Good. Care home with nursing, Sunderland
- G Ashlea Mews Good. Care home, South Tyneside
Getting help from Sunderland City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sunderland City Council
- Ask for a care needs assessment
- Phone: 0191 520 5552, Monday to Friday 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Paddock Stile Manor provide nursing care?
- Yes. The Care Quality Commission lists Paddock Stile Manor as a care home with nursing.
- How many beds does Paddock Stile Manor have?
- The Care Quality Commission's register lists 40 beds at Paddock Stile Manor.
- When was Paddock Stile Manor last inspected?
- The Care Quality Commission's latest rating for Paddock Stile Manor was published on 11 July 2019.
- Who runs Paddock Stile Manor?
- Paddock Stile Manor is run by Indigo Care Services Limited. It runs 19 services in England, 7 of them in the North East.
- What is Paddock Stile Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 July 2019.
Contact
- Phone
- 0191 584 8159
- Address
- Philadelphia Lane, Newbottle, Houghton-le-Spring, DH4 4ES Map (opens Google Maps)
Compare nearby
- G Springfield Care Home Good, 0.6 miles away
- G The Grange Care Home Good, 0.8 miles away
- G The Mews Care Home Good, 0.8 miles away
- G Dairy Lane Care Centre Good, 1.1 miles away
- G Grangewood Care Centre Good, 1.1 miles away