Clarendon House
- Care home
- 8 beds
- No nursing
- Dementia care
- Registered since 2016
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Clarendon House: inspection record
Rated Good in January 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Florence Road No overall rating, 0.1 miles away
- G Portelet Manor Rest Home Good, 0.1 miles away
- G Ventana Homes Limited Good, 0.1 miles away
- G Clifton House Good, 0.1 miles away
- RI Portelet Lodge Care Home Requires improvement, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 14 January 2023. Quoted under the Open Government Licence.
Clarendon House is a care home registered to provide care, rehabilitation and support for up to eight people who are living with acquired neurological conditions. The home does not provide nursing care. The building has been adapted and is accessed over three floors by stairs. There were seven people living at the home at the time of inspection.
What inspectors found
Improvements had been made and the home was well-led. The registered manager had introduced a new governance and auditing system following the previous inspection. Audits were up to date and identified any lessons learnt following incidents and accidents so that they could take action to keep people safe.
Read the rest of CQC's summary
The home had a recruitment process in place, but this had not always been followed. We have made a recommendation about recruitment practices within the home. The provider was responsive to address the shortfalls found within this inspection and took immediate action.
People told us they felt safe and liked living at Clarendon House. One person told us, "You can talk openly, and I feel positive about this place. It's incredible." Another person stated, "It's good here. They [staff] are good, you can talk to them."
Care plans and risk assessments were person centred. Relatives told us staff knew their loved ones well. Staff supported people in a kind and compassionate way, considering their dignity and respecting people's rights. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The culture of the home was open and transparent. The registered manager demonstrated joint working with health professionals which provided specialist support to people, involving their families and other professionals as appropriate. Staff demonstrated good understanding around providing people with person centred care and spoke knowledgably about how people preferred their care and support to be given.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Leanne Taylor
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 14 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shelley Park Limited
- Ownership type
- Organisation
- Companies House number
- 03599431 (opens Companies House)
Shelley Park Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Shelley Park Limited
- – Florence Road No overall rating. Care home with nursing, Bournemouth, Christchurch and Poole
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Clarendon House provide nursing care?
- No. The Care Quality Commission lists Clarendon House as a care home without nursing.
- How many beds does Clarendon House have?
- The Care Quality Commission's register lists 8 beds at Clarendon House.
- When was Clarendon House last inspected?
- The Care Quality Commission's latest rating for Clarendon House was published on 14 January 2023.
- Who runs Clarendon House?
- Clarendon House is run by Shelley Park Limited. It runs 2 services, all in the South West.
- What is Clarendon House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 January 2023.
Contact
- Phone
- 01202 396933
- Address
- 36 Crabton Close Road, Boscombe, Bournemouth, BH5 1HN Map (opens Google Maps)
Compare nearby
- – Florence Road No overall rating, 0.1 miles away
- G Portelet Manor Rest Home Good, 0.1 miles away
- G Ventana Homes Limited Good, 0.1 miles away
- G Clifton House Good, 0.1 miles away
- RI Portelet Lodge Care Home Requires improvement, 0.2 miles away