Portelet Manor Rest Home
- Care home
- 28 beds
- No nursing
- Dementia care
- Registered since 2017
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2019, most recently Good in March 2025.
19 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Portelet Manor Rest Home: inspection record
Rated Good in March 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ventana Homes Limited Good, less than 0.1 miles away
- – Florence Road No overall rating, less than 0.1 miles away
- G Clifton House Good, 0.1 miles away
- G Clarendon House Good, 0.1 miles away
- RI Portelet Lodge Care Home Requires improvement, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 March 2025 (assessment visit 13 August 2024). Quoted under the Open Government Licence.
Date of assessment: 14 November 2024 to 10 February 2025
We assessed 3 quality statements from the well-led key question. The scores for these areas have been combined with scores based on the key question ratings from the last assessment.
- Well-led Good
Read the rest of CQC's summary
Our overall rating remains good.
We carried out this assessment to check the provider had addressed the issues we raised at our previous assessment in April 2024.
The service had made improvements and is no longer in breach of regulations. The management team now had oversight of the service. There were effective systems for assessing, monitoring and improving the quality and safety of the service. These included regular audits of various aspects of care and record keeping, of health and safety, and of how the service was run. Any shortfalls were addressed and put right. The management team notified CQC of significant events, as required in law. This helps CQC monitor the services we regulate.
-
Well-led
Good
We assessed 3 quality statements in the well-led key question. The scores for these areas have been combined with scores based on the rating from the last assessment, which was good.
Our rating for the well-led key question remains good.
The management team now had oversight of the service, having restructured how service managers and staff were deployed. There were effective systems for assessing, monitoring and improving the quality and safety of the service. These included regular audits of various aspects of care and record keeping, of health and safety, and of how the service was run. Any shortfalls were addressed and put right. The management team notified CQC of significant events, as required in law. This helps CQC monitor the services we regulate.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nadine Barber
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 22 August 2023. Latest assessment published 12 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Portelet Manor Limited
- Ownership type
- Organisation
- Companies House number
- 10705254 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Portelet Manor Rest Home provide nursing care?
- No. The Care Quality Commission lists Portelet Manor Rest Home as a care home without nursing.
- How many beds does Portelet Manor Rest Home have?
- The Care Quality Commission's register lists 28 beds at Portelet Manor Rest Home.
- When was Portelet Manor Rest Home last inspected?
- The Care Quality Commission's latest rating for Portelet Manor Rest Home was published on 12 March 2025.
- Who runs Portelet Manor Rest Home?
- Portelet Manor Rest Home is run by Portelet Manor Limited.
- What is Portelet Manor Rest Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 March 2025.
Contact
- Phone
- 01202 397094
- Address
- 23/25 Florence Road, Boscombe, Bournemouth, BH5 1HJ Map (opens Google Maps)
Compare nearby
- G Ventana Homes Limited Good, less than 0.1 miles away
- – Florence Road No overall rating, less than 0.1 miles away
- G Clifton House Good, 0.1 miles away
- G Clarendon House Good, 0.1 miles away
- RI Portelet Lodge Care Home Requires improvement, 0.1 miles away