Eros Crescent

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People had their needs assessed and care plans were put in place to meet them. People were supported by staff that received training in their role and staff received support in their role. People were supported to maintain a healthy diet and received support to access health professionals when needed. People received consistent support and had an adapted environment which met their needs.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by caring staff and they had formed good relationships. Staff encouraged people to make choices for themselves and people were supported to maintain their independence.

People had their communication needs met and staff understood people's preferences. People were supported to undertake activities of interest and were supported to make complaints which were

responded to.

There were systems in place to monitor the service and these were effective in identifying areas for improvement. People and staff were involved in the service and there was a learning culture in place. Partnership working was in place and staff engaged with other health professionals.