The Croft
- Care home
- 8 beds
- No nursing
- Registered since 2026
- Diss, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
The Croft: inspection record
Rated Requires improvement in February 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Oak House (Good, 0.6 miles away) and Walcot Hall Nursing Home (Good, 1.1 miles away).
Nearest care homes:
- G Oak House Good, 0.6 miles away
- G Walcot Hall Nursing Home Good, 1.1 miles away
- G De Lucy House Good, 1.2 miles away
- I Heywoods Grange Inadequate, 1.3 miles away
- G Oaklands Good, 2.8 miles away
Questions to ask when you visit
- Safe was rated Requires improvement on 16 February 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 16 February 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Luke Griffin
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Parkcare Homes (No.2) LimitedBrand: Priory Group
- Ownership type
- Organisation
- Companies House number
- 04000281 (opens Companies House)
Parkcare Homes (No.2) Limited runs 88 services in England, 8 of them in the East of England. 72 are rated Good or Outstanding, 12 are rated Requires improvement or Inadequate and 4 have no rating yet.
Other services run by Parkcare Homes (No.2) Limited
- O Fitzwilliam Lodge Outstanding. Care home, Rotherham, Yorkshire and the Humber
- O Riverview Outstanding. Care home, Devon, South West
- O Tree Top View Outstanding. Care home, Lancashire, North West
- G 95 Bromyard Road Good. Care home, Worcestershire, West Midlands
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Croft provide nursing care?
- No. The Care Quality Commission lists The Croft as a care home without nursing.
- How many beds does The Croft have?
- The Care Quality Commission's register lists 8 beds at The Croft.
- When was The Croft last inspected?
- The Care Quality Commission's latest rating for The Croft was published on 16 February 2023.
- Who runs The Croft?
- The Croft is run by Parkcare Homes (No.2) Limited. It runs 88 services in England, 8 of them in the East of England.
- What is The Croft's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 February 2023.
Contact
- Phone
- 01379 651666
- Address
- 17 Croft Lane, Diss, IP22 4NA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Oak House (Good, 0.6 miles away) and Walcot Hall Nursing Home (Good, 1.1 miles away).
Nearest care homes:
- G Oak House Good, 0.6 miles away
- G Walcot Hall Nursing Home Good, 1.1 miles away
- G De Lucy House Good, 1.2 miles away
- I Heywoods Grange Inadequate, 1.3 miles away
- G Oaklands Good, 2.8 miles away