Branksome Heights
- Care home
- 47 beds
- Nursing care
- Dementia care
- Registered since 2017
- Branksome Park, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2018, most recently Good in July 2025.
15 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Branksome Heights: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Cecilia Good, 0.3 miles away
- G The Lindsay Good, 0.5 miles away
- G Drumconner Care Home Good, 0.5 miles away
- G Westbourne Tower Care Home Good, 0.5 miles away
- G Kingsman House Care Home Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 July 2025 (assessment visit 20 August 2024). Quoted under the Open Government Licence.
Branksome Heights is a care home. It provides care and support to older people, including people living with dementia. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service accommodates up to 47 people in a purpose-designed building. On the first day of our visit, there were 46 people living or staying there.
We carried out our on-site assessment on 4 and 13 September 2024 and 23 May 2025. Off site assessment activity started on 2 September 2024 and ended on 29 May 2025. We initially looked at 9 quality statements: safeguarding; involving people to manage risks; safe and effective staffing; consent to care and treatment; independence, choice and control; responding to people's immediate needs, providing information; equity in experiences and outcomes; and governance, management and sustainability. We expanded this during the inspection to a total of 21 quality statements so we could rate the safe, caring and well-led key questions, in view of the positive evidence gathered.
-
Safe
Good
At our last inspection the service was rated good. At this assessment, the rating has remained good.
People received safe, effective care that met their needs. The service had a culture of respecting people as individuals and treating them with kindness, compassion and dignity. Staff were supported by leaders who understood the responsibilities of their role.
-
Effective
Good
This means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
-
Caring
Good
This means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
This means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good.
-
Well-led
Good
This means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- James Mills
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 26 March 2019. Latest assessment published 3 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kingsley Care Homes LimitedBrand: Kingsley Healthcare
- Ownership type
- Organisation
- Companies House number
- 04446972 (opens Companies House)
Kingsley Care Homes Limited runs 8 services in England, 1 of them in the South West. 6 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Kingsley Care Homes Limited
- G Allonsfield House Good. Care home with nursing, Suffolk, East of England
- G Four Oaks Care Home Good. Care home with nursing, Trafford, North West
- G Heron Lodge Good. Care home with nursing, Norfolk, East of England
- G Kirkley Manor Good. Care home with nursing, Suffolk, East of England
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Branksome Heights provide nursing care?
- Yes. The Care Quality Commission lists Branksome Heights as a care home with nursing.
- How many beds does Branksome Heights have?
- The Care Quality Commission's register lists 47 beds at Branksome Heights.
- When was Branksome Heights last inspected?
- The Care Quality Commission's latest rating for Branksome Heights was published on 3 July 2025.
- Who runs Branksome Heights?
- Branksome Heights is run by Kingsley Care Homes Limited. It runs 8 services in England, 1 of them in the South West.
- What is Branksome Heights's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 July 2025.
Contact
- Phone
- 01202 769429
- Address
- 44 Branksome Wood Road, Bournemouth, BH4 9LA Map (opens Google Maps)
Compare nearby
- G St Cecilia Good, 0.3 miles away
- G The Lindsay Good, 0.5 miles away
- G Drumconner Care Home Good, 0.5 miles away
- G Westbourne Tower Care Home Good, 0.5 miles away
- G Kingsman House Care Home Good, 0.7 miles away