Langley House

● The provider had appropriate arrangements for visiting to help prevent the spread of COVID-19. Visitors were required to arrange an appointment on specific days to visit and declare if they had any symptoms of COVID-19. Visitors were required to take a COVID-19 test prior to coming in the home and their temperatures were checked to minimise potential of infection being brought into the home. A dedicated room had been set up with Personal Protective Equipment (PPE) station for visits. Visits were staggered and areas were cleaned between visits.

● The provider had appropriate arrangements to test people and staff for COVID-19 and was following government guidance on regular testing. Measures were in place if staff or people tested positive for COVID- 19 to ensure safety.

● The service ensured that staff received appropriate training and support to manage COVID-19. All staff had received training on COVID-19, infection control and the use of PPE. Systems were in place to support staff if they became unwell and when they returned to work.

● Adequate supply of PPE was in place and systems were in place to ensure there was not a shortfall of PPE. We observed staff wearing PPE and people were supported to maintain social distancing.

● People's temperature was taken twice daily to check they had not developed symptoms. Systems were in place to ensure people were safe if their temperature went above recommended levels.

● A cleaning schedule was in place to ensure the home was clean and tidy. There was ventilation throughout the home and the home had bought specialist equipment to ventilate and purify the air. Disinfectant sprays were also used throughout the home to remove virus and bacteria.

The five questions we ask about services and what we found