Neave Crescent
Care home, Havering, 10 beds
Good
Rated on
Rating from the Care Quality Commission.
Neave Crescent: inspection record
Rated Good in April 2020.
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Requires improvement in 2016, then Good in 2017 and April 2020.
The latest rating was published about 7 years ago.
How it compares locally
- One of 46 Good care homes in Havering, out of 51 with a rating.
- Smaller than 7 in 10 care homes in Havering.
About the service
From the Care Quality Commission's inspection report published 3 April 2020. Quoted under the Open Government Licence.
Neave Crescent is a residential care home that provides personal care for up to ten people with learning and physical disabilities. At the time of the inspection there were seven people living at the service receiving care.
The service comprised of two adjoining purpose-built bungalows. The service is larger than recommended by best practice guidance. However, we have rated this service good because the provider arranged the service in a way that ensured people received person-centred care and were supported to maximise their independence, choice, control and involvement in the community. The size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.
Read the full summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 73A-B Neave Crescent, Romford, RM3 8HN |
|---|---|
| Neighbourhood | Harold Wood, Havering |
| Phone | 01708 370048 |
| Website | www.avenuesgroup.org.uk |
| Registered manager | John Crowley |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 3 April 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Avenues LondonBrand: The Avenues Trust |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06858705 (opens Companies House) |
| Charity number | 1130445 |
Avenues London runs 4 services in London. 2 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Avenues London
- G 13a Repton Drive Care home, HaveringGood
- RI Avenues London - 1a Webb Road Care home, GreenwichRequires improvement
- RI Glebe House Care home, HaveringRequires improvement
Nearest alternatives
- G Outlook Care - Neave Crescent Care home, less than 0.1 miles awayGood
- G Romford Nursing Care Centre Care home with nursing, 0.1 miles awayGood
- G Outlook Care - Veronica Close Care home, 0.3 miles awayGood
- G Abbeleigh House Care home, 0.7 miles awayGood
- – Peel Way Care home, 0.7 miles awayNot yet rated
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Neave Crescent provide nursing care?
- No. The Care Quality Commission lists Neave Crescent as a care home without nursing.
- How many beds does Neave Crescent have?
- The Care Quality Commission's register lists 10 beds at Neave Crescent.
- When was Neave Crescent last inspected?
- The Care Quality Commission's latest rating for Neave Crescent was published on 3 April 2020.
- Who runs Neave Crescent?
- Neave Crescent is run by Avenues London. It runs 4 services in London.
- What is Neave Crescent's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2020.