Rated Care Homes

Neave Crescent

Care home, Havering, 10 beds

G

Good

Rated on

Rating from the Care Quality Commission.

Neave Crescent: inspection record

Care home, 10 beds, Havering

Rated Good in April 2020.

Neave Crescent: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 3 times since 2016. Rated Requires improvement in 2016, then Good in 2017 and April 2020.

The latest rating was published about 7 years ago.

How it compares locally

  • One of 46 Good care homes in Havering, out of 51 with a rating.
  • Smaller than 7 in 10 care homes in Havering.

About the service

From the Care Quality Commission's inspection report published 3 April 2020. Quoted under the Open Government Licence.

Neave Crescent is a residential care home that provides personal care for up to ten people with learning and physical disabilities. At the time of the inspection there were seven people living at the service receiving care.

The service comprised of two adjoining purpose-built bungalows. The service is larger than recommended by best practice guidance. However, we have rated this service good because the provider arranged the service in a way that ensured people received person-centred care and were supported to maximise their independence, choice, control and involvement in the community. The size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

Read the full summary

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Questions to ask when you visit

  • The last rating is 7 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  • Visit at different times of day, including a mealtime.

Contact and registration details

Details for Neave Crescent
Address73A-B Neave Crescent, Romford, RM3 8HN
NeighbourhoodHarold Wood, Havering
Phone01708 370048
Websitewww.avenuesgroup.org.uk
Registered managerJohn Crowley
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Learning disabilities or autistic spectrum disorder
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
Inspection reports 4 inspection reports, latest 3 April 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Neave Crescent
ProviderAvenues LondonBrand: The Avenues Trust
Ownership typeOrganisation
Companies House number06858705 (opens Companies House)
Charity number1130445

Avenues London runs 4 services in London. 2 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.

Other services run by Avenues London

  1. G
    13a Repton Drive Care home, Havering
    Good
  2. RI
    Avenues London - 1a Webb Road Care home, Greenwich
    Requires improvement
  3. RI
    Glebe House Care home, Havering
    Requires improvement

Nearest alternatives

  1. G
    Outlook Care - Neave Crescent Care home, less than 0.1 miles away
    Good
  2. G
    Romford Nursing Care Centre Care home with nursing, 0.1 miles away
    Good
  3. G
    Outlook Care - Veronica Close Care home, 0.3 miles away
    Good
  4. G
    Abbeleigh House Care home, 0.7 miles away
    Good
  5. –
    Peel Way Care home, 0.7 miles away
    Not yet rated

See all care homes in Havering

Getting help from London Borough of Havering

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Neave Crescent provide nursing care?
No. The Care Quality Commission lists Neave Crescent as a care home without nursing.
How many beds does Neave Crescent have?
The Care Quality Commission's register lists 10 beds at Neave Crescent.
When was Neave Crescent last inspected?
The Care Quality Commission's latest rating for Neave Crescent was published on 3 April 2020.
Who runs Neave Crescent?
Neave Crescent is run by Avenues London. It runs 4 services in London.
What is Neave Crescent's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 3 April 2020.