Cedar Mews

Cedar Mews was purpose built. Communal facilities, assisted toilets, bathing facilities, and bedrooms with en-suite facilities were sited over 3 floors, known as Rosemary Walk, Lavender Lane and Cinnamon Way. The home has an accessible garden, which included seating.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in key decisions about their day to day lives, and chose how they spent their day, which included their involvement in recreational activities.

People's health and wellbeing needs were assessed, and their health and welfare monitored by staff. Staff liaised effectively with health care professionals to achieve good outcomes for people. Staff had the knowledge and experience to meet people's needs. People's dietary needs were met, assisted by staff's commitment to create an enjoyable dining experience for people.

The provider had systems in place to monitor and improve the quality of the service provided, and worked collaboratively with partner agencies to bring about improvements. Staff spoke positively of the management team, and of the collective approach to continually improve the service.

People and family members were complimentary about the service, and spoke positively of the friendly atmosphere at Cedar Mews. External professionals provided positive feedback about the quality of the care people received, and the knowledge and commitment of staff in meeting people's needs.