Winwick Park

This was the first inspection of Winwick Park since it was registered with the Care Quality Commission in February 2017.

Winwick Park is a 'care home' operated by Bright Futures Care Limited (the provider). People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided and both were looked at during this inspection.

The care home provides both accommodation and personal care for up to three adults with sensory impairments, learning disabilities and / or autistic spectrum disorder needs. At the time of our inspection the service was accommodating two people.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism who used the service could live as ordinary a life as any citizen.

The care home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

During our two-day inspection, we spoke with relatives and staff and undertook discreet observations of the standard of care provided to people living in the care home.

Throughout our inspection, we observed that staff treated people living in the care home with dignity and respect and were attentive and responsive to people's needs. People using the service were seen to be relaxed in the presence of staff, comfortable in their home environment and presented as well-groomed and content.

We found that assessment, care and support plans and risk management systems were in place which confirmed the holistic needs of people using the service were identified, planned for and kept under review. This helped staff to be aware of the support needs of the people they supported and how best to support them.

People had access to a range of health and social care professionals subject to their individual needs and medication was ordered, administered and recorded correctly.

Induction, mandatory and service specific training had been developed to help staff understand their roles and responsibilities. Policies and procedures relating to the Mental Capacity Act and Deprivation of Liberty Safeguards had also been produced to provide guidance for staff.

Systems had been established to ensure that staff working in the care home had been correctly recruited and to safeguard people from abuse. A complaints policy and process was also in place to ensure any concerns and complaints were listened to and acted upon.

A range of auditing systems had been developed by the provider so that key aspects of the service could be monitored effectively.

The five questions we ask about services and what we found