Brackenbridge House
Care home, Hillingdon, 36 beds
Good
Rated on
Rating from the Care Quality Commission.
Brackenbridge House: inspection record
Rated Good in May 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2017. Rated Requires improvement in 2017, 2018, 2019 and 2022, then Good in May 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- About the middle for size in Hillingdon.
About the service
From the Care Quality Commission's inspection report published 11 May 2023. Quoted under the Open Government Licence.
Brackenbridge House is a care home for up to 36 older people. The home is managed by Gold Care Homes, a private organisation managing care and nursing homes. At the time of our inspection 33 people were living at the service and 2 people were in hospital.
What inspectors found
People told us they felt safe when they received care. There was a robust recruitment process which enabled the provider to ensure new staff had the appropriate skills for their role. When an incident and accident or safeguarding concern occurred, any lessons which could be learned to reduce future risks were identified with care plans and risk assessments updated. Risks associated with each person's care and wellbeing were identified and risk management plans developed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The provider had a range of quality assurance checks in place to monitor the care being provided. Staff felt supported by the management of the home.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Brackenhill, Victoria Road, Ruislip, HA4 0JH |
|---|---|
| Neighbourhood | Eastcote, Hillingdon |
| Phone | 020 8422 3630 |
| Website | www.goldcarehomes.com |
| Registered manager | Florencia Gamino |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 11 May 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | GCH (South) LtdBrand: Gold Care Homes |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10555747 (opens Companies House) |
GCH (South) Ltd runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by GCH (South) Ltd
- G Baugh House Care Centre Care home with nursing, BexleyGood
- G Hillside Nursing Home Care home with nursing, HaveringGood
- G Kent House Care home, HarrowGood
Nearest alternatives
- G Sophia Care Home Care home, 0.3 miles awayGood
- – Whitby Dene Care home, 0.8 miles awayNot yet rated
- G Santa Care Care home, 1.1 miles awayGood
- G High Worple Care home, 1.1 miles awayGood
- G Ruislip Nursing Home Care home with nursing, 1.5 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Brackenbridge House provide nursing care?
- No. The Care Quality Commission lists Brackenbridge House as a care home without nursing.
- How many beds does Brackenbridge House have?
- The Care Quality Commission's register lists 36 beds at Brackenbridge House.
- When was Brackenbridge House last inspected?
- The Care Quality Commission's latest rating for Brackenbridge House was published on 11 May 2023.
- Who runs Brackenbridge House?
- Brackenbridge House is run by GCH (South) Ltd. It runs 4 services in London.
- What is Brackenbridge House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2023.