Heatherlea House Residential Care Home
- Care home
- 17 beds
- No nursing
- Dementia care
- Registered since 2017
- Lincolnshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 254
rated care homes in Lincolnshire are rated Requires improvement, like this one.
Heatherlea House Residential Care Home: inspection record
Rated Requires improvement in March 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Westerley Residential Care Home for the Elderly - Woodhall Spa (Good, 0.2 miles away) and Bramhall (Good, 3.4 miles away).
Nearest care homes:
- G Westerley Residential Care Home for the Elderly - Woodhall Spa Good, 0.2 miles away
- – Russell Green Care Home No overall rating, 0.4 miles away
- G Bramhall Good, 3.4 miles away
- G Toray Pines Care Home Good, 3.6 miles away
- G Nightingale House Care Centre Good, 4 miles away
About the service
From the Care Quality Commission's inspection report published 31 March 2023. Quoted under the Open Government Licence.
Heatherlea House Residential Care Home provides accommodation and care for up to 17 older people in one adapted building. On the day of our inspection 16 people were living at the service
What inspectors found
Risks to people health, safety and welfare had not always been identified or assessed. When risks had been identified, actions had not always been taken to mitigate those risks. In addition, lessons had not been learned and appropriate actions taken following serious incidents.
Read the rest of CQC's summary
Medicines were not always managed in a safe way. Recruitment procedures were not always robustly implemented.
Quality assurance systems did not always identify concerns with people's care or the environment. In addition, they did not include a robust system for recording the actions required and taken to resolve issues or minimise risk.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People felt safe and well cared for and staff felt supported in their work.
Questions to ask when you visit
- Safe was rated Requires improvement on 31 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 31 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Joanna Stanislawski
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 31 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bhandal Care Group (1ST Care UK) LtdBrand: Bhandal Care Services Group
- Ownership type
- Organisation
- Companies House number
- 05521332 (opens Companies House)
Bhandal Care Group (1ST Care UK) Ltd runs 3 services, all in the East Midlands. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Bhandal Care Group (1ST Care UK) Ltd
- G The Haven Care Home Good. Care home, Lincolnshire
- RI Redcote House Residential Care Home Requires improvement. Care home, Lincolnshire
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Heatherlea House Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Heatherlea House Residential Care Home as a care home without nursing.
- How many beds does Heatherlea House Residential Care Home have?
- The Care Quality Commission's register lists 17 beds at Heatherlea House Residential Care Home.
- When was Heatherlea House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Heatherlea House Residential Care Home was published on 31 March 2023.
- Who runs Heatherlea House Residential Care Home?
- Heatherlea House Residential Care Home is run by Bhandal Care Group (1ST Care UK) Ltd. It runs 3 services, all in the East Midlands.
- What is Heatherlea House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 31 March 2023.
Contact
- Phone
- 01526 353394
- Address
- 109 Tor O Moor Road, Woodhall Spa, LN10 6SD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Westerley Residential Care Home for the Elderly - Woodhall Spa (Good, 0.2 miles away) and Bramhall (Good, 3.4 miles away).
Nearest care homes:
- G Westerley Residential Care Home for the Elderly - Woodhall Spa Good, 0.2 miles away
- – Russell Green Care Home No overall rating, 0.4 miles away
- G Bramhall Good, 3.4 miles away
- G Toray Pines Care Home Good, 3.6 miles away
- G Nightingale House Care Centre Good, 4 miles away