The Crown
- Care home
- 7 beds
- No nursing
- Registered since 2017
- Central Bedford, Bedford, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2018, most recently Requires improvement in March 2026.
7 months
since the latest rating was published.
14 of 69
rated care homes in Bedford are rated Requires improvement, like this one.
The Crown: inspection record
Rated Requires improvement in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rutland Road Care Home (Outstanding, 0.5 miles away) and Francis House (Good, 0.5 miles away).
Nearest care homes:
- O Rutland Road Care Home Outstanding, 0.5 miles away
- G Francis House Good, 0.5 miles away
- G Parkside Good, 0.5 miles away
- G Waterloo House Care Home Limited Good, 0.6 miles away
- G Lillibet Lodge Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 March 2026 (assessment visit 21 January 2026). Quoted under the Open Government Licence.
Date of assessment 22 January 2026 to 12 February 2026. The Crown is a care home. This is a specialist service that is used by autistic people or people with a learning disability. There were 2 people living at the service at the time of our assessment.
- Safe Inadequate
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We found significant concerns across the service, including poor governance, unsafe restrictive practices, inconsistent record‑keeping and care plans that did not always reflect people’s individual needs. These shortfalls meant people were not consistently safe or receiving personalised, well‑coordinated support.
However, we also saw positive interactions, with staff showing kindness and understanding in people’s day-to-day support. People were encouraged to take part in activities they enjoyed, and staff made appropriate referrals when concerns about health or wellbeing were identified.
We identified 3 breaches of the legal regulations in relation to safe care and treatment, safeguarding and governance.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
-
Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to inadequate. This meant people were not safe and were at risk of avoidable harm.
The service was in breach of legal regulation in relation to people’s safe care and treatment and safeguarding.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires Improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Inadequate on 18 March 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 18 March 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 18 March 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 18 March 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Fardoucy Uddin
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 2 December 2023. Latest assessment published 18 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alex Davis (Bedford) Ltd
- Ownership type
- Organisation
- Companies House number
- 10047936 (opens Companies House)
Getting help from Bedford Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bedford Borough Council
- Ask for a care needs assessment
- Phone: 01234 276168, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Bedford Borough Council
Checked on the council's website, November 2026.
Common questions
- Does The Crown provide nursing care?
- No. The Care Quality Commission lists The Crown as a care home without nursing.
- How many beds does The Crown have?
- The Care Quality Commission's register lists 7 beds at The Crown.
- When was The Crown last inspected?
- The Care Quality Commission's latest rating for The Crown was published on 18 March 2026.
- Who runs The Crown?
- The Crown is run by Alex Davis (Bedford) Ltd.
- What is The Crown's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 18 March 2026.
Contact
- Phone
- 01234 347400
- Address
- Britannia Road, Bedford, MK42 9ET Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rutland Road Care Home (Outstanding, 0.5 miles away) and Francis House (Good, 0.5 miles away).
Nearest care homes:
- O Rutland Road Care Home Outstanding, 0.5 miles away
- G Francis House Good, 0.5 miles away
- G Parkside Good, 0.5 miles away
- G Waterloo House Care Home Limited Good, 0.6 miles away
- G Lillibet Lodge Good, 0.7 miles away