Parkside
- Care home
- 31 beds
- No nursing
- Dementia care
- Registered since 2014
- Central Bedford, Bedford, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2016, most recently Good in October 2024.
2 years
since the latest rating was published.
49 of 69
rated care homes in Bedford are rated Good, like this one.
Parkside: inspection record
Rated Good in October 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Holly Tree Lodge Good, 0.4 miles away
- RI The Crown Requires improvement, 0.5 miles away
- G Lavanda Villa Good, 0.5 miles away
- G Rivermead Good, 0.6 miles away
- G 74 Old Ford End Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 16 October 2024 (assessment visit 8 August 2024). Quoted under the Open Government Licence.
We carried out our on-site assessment on 05 September 2024, off site assessment activity started on 03 September 2024 and ended on 12 September 2024.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Parkside Residential Home is a residential care home, providing care and support for up to 31 older people living with a variety of health conditions, including people living with dementia. The service is also registered to provide care and support to people with a learning disabilities or autistic spectrum disorder. At the time of the assessment there were 27 older people living at the service.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
We looked 9 quality statements during this assessment.
We spoke with 9 people using the service and 3 relatives. In addition, we spoke with 1 advocate for a person using the service. There was strong, compassionate leadership which put people first and set high expectations for staff. Staff were proud to work for the service and felt valued for their work. We found safe systems and processes in place to ensure staff understood how to protect people from poor care and potential harm. Staff supported people to have choice, control, and independence over their lives. There were sufficient staff who had been recruited safely to ensure people’s care and support needs were met. People were respected and valued as individuals, were involved in their care, and asked for feedback regularly.
-
Safe
Good
As part of this assessment, we looked at 3 quality statements for the key question of safe. These were, ‘safeguarding, involving people to manage risks and safe and effective staffing’.
People received safe care and were protected against avoidable harm, neglect and discrimination. Risks to people's safety were assessed and strategies were put in place to reduce the risks. Staff were appropriately recruited and there were enough staff to provide care and support to people to meet their needs.
-
Effective
Good
As part of this assessment, we looked at 2 quality statements for the key question of effective. These were ‘assessing needs and consent to care and treatment’.
People’s needs, preferences and choices were assessed prior to them receiving support and treatment. The provider carried out a comprehensive assessment with people and their relatives to ensure they could meet their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
-
Caring
Good
As part of this assessment, we looked at 1 quality statement for the key question of caring. This was ‘independence, choice, and control’.
People received the support they required to maintain their independence with respect for their values, preferences, and choices.
-
Responsive
Good
As part of this assessment, we looked at 1 quality statement for the key question of responsive. This was ‘equity in experiences and outcomes’.
People and relatives received regular opportunities to share their experience of the service to improve care outcomes.
-
Well-led
Good
As part of this assessment, we looked at 2 quality statement for the key question of well-led. These were ‘capable, compassionate and inclusive leaders and governance, management and sustainability’.
The management and staff team demonstrated an open, honest and transparent culture, and all staff were confident their voices would be heard. There was an organisational commitment and effective action to ensure there was equality and inclusion across the workforce. There were robust governance arrangements and staff understood their role and responsibilities.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Marcin Malagocki
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 5 July 2019. Latest assessment published 16 October 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bedford Borough Council
- Ownership type
- Organisation
Bedford Borough Council runs 8 services, all in the East of England. 5 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Bedford Borough Council
- G Assessment and Enablement Team Good. Home care, Bedford
- G George Beal House Good. Care home, Bedford
- G Puttenhoe Good. Care home, Bedford
- G Rivermead Good. Care home, Bedford
Getting help from Bedford Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bedford Borough Council
- Ask for a care needs assessment
- Phone: 01234 276168, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Bedford Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Parkside provide nursing care?
- No. The Care Quality Commission lists Parkside as a care home without nursing.
- How many beds does Parkside have?
- The Care Quality Commission's register lists 31 beds at Parkside.
- When was Parkside last inspected?
- The Care Quality Commission's latest rating for Parkside was published on 16 October 2024.
- Who runs Parkside?
- Parkside is run by Bedford Borough Council. It runs 8 services, all in the East of England.
- What is Parkside's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 October 2024.
Contact
- Phone
- 01234 718794
- Address
- 21 Bedford Road, Kempston, Bedford, MK42 8AB Map (opens Google Maps)
Compare nearby
- G Holly Tree Lodge Good, 0.4 miles away
- RI The Crown Requires improvement, 0.5 miles away
- G Lavanda Villa Good, 0.5 miles away
- G Rivermead Good, 0.6 miles away
- G 74 Old Ford End Good, 0.7 miles away