Eco Nights

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. Prior to this assessment, we received concerns about staff interaction, medicines and best interest processes. As a result, we undertook a focused assessment to review 19 quality statements under the safe, effective, caring, responsive and well-led key questions. At the previous comprehensive inspection in 2019, the rating for caring was outstanding. However, at this assessment, the service had not sustained the standards they had achieved at the previous inspection. We found people and relatives were happy with the care and staff remained very caring, however, people were not being supported in a clean and well-maintained environment.

Whilst we found some improvement since the previous focused inspection in 2022, we still found concerns with the cleanliness and safety of the environment, medicines and oversight. At the previous focused inspection, the provider was in breach of regulation 13 safeguarding. At this assessment improvements had been made and the provider was no longer in breach of this regulation.

However, we found 2 breaches of the regulations in relation to safe care and treatment and governance. The service had a registered manager and an onsite manager.