Brookfield

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were protected from the risk of abuse. Staff had received training in safeguarding vulnerable people and low level concerns had been reported to the local authority.

Recruitment practices were safe and people which helped protect people from the risk of abuse.

Staffing levels were sufficient to meet the needs of people using the service.

Training was in place for staff to ensure they had the correct skills in place to meet people's needs.

People were supported to have a nutritious diet, and where appropriate special diets were prepared in line with people's needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were kind and caring towards people and positive relationships had been developed.

Care records clearly outlined people's needs and provided instruction around how staff needed to support people.

Activities were available for people which helped protected them from the risk of social isolation.

Audit systems were in place to monitor the quality of the service being provided .

The five questions we ask about services and what we found