Jubilee Lodge
- Care home
- 74 beds
- Nursing care
- Dementia care
- Registered since 2012
- Gloucestershire, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2014, most recently Requires improvement in August 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 184
rated care homes in Gloucestershire are rated Requires improvement, like this one.
Jubilee Lodge: inspection record
Rated Requires improvement in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Newlands Nursing Care Centre (Good, 3.4 miles away) and Edwardstow Court Care Centre (Good, 3.4 miles away).
Nearest care homes:
- G Newlands Nursing Care Centre Good, 3.4 miles away
- G Edwardstow Court Care Centre Good, 3.4 miles away
- G Northleach Court Care Home Good, 5.3 miles away
- G The Langston Good, 5.6 miles away
- G Esmere Gardens Good, 6.8 miles away
About the service
From the Care Quality Commission's inspection report published 3 August 2023. Quoted under the Open Government Licence.
Jubilee Lodge is a residential nursing home providing accommodation, personal and nursing care to up to 74 people across four separate wings. The service provides support to people with nursing needs and people who live with dementia. At the time of our inspection there were 55 people using the service.
What inspectors found
We saw improvements had been made since our last inspection as quality assurance systems to monitor the safety of the home through audits and staff management had been strengthened. Records had now been maintained to show how staff related concerns had been safely and effectively managed. However, we identified some concerns in relation to medicines specific care plans. We have therefore made a recommendation about the governance and oversight of the management of medicines.
Read the rest of CQC's summary
People were protected from the risk of abuse, and the provider had systems and processes in place to safeguard people. People and relatives told us they felt safe and were positive about the staff who supported them.
The service worked in partnership with health and social care professionals to ensure people had the best outcomes.
The provider was working towards greater consistency for people and had increased permanent care staff to reduce the reliance upon agency staff. The provider was now looking to achieve the same consistency amongst the nursing team. The improvements already made in staffing had positively impacted upon personalised care for people.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and relatives spoke positively of the care that was provided. One person said, "I have no criticism at all. I have no dependents and I am very grateful to be here…It is the answer to my prayers. This is my home."
Quality assurance processes included a variety of audits. Despite the concerns we raised in relation to medicines, it was evident that the manager had a clear oversight of the service and how to sustain and develop ongoing improvement.
Questions to ask when you visit
- Safe was rated Requires improvement on 3 August 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 3 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Rebecca Long
- Registered with the CQC since
- What it provides
- Care home service with nursing, Rehabilitation services
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 3 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Orders Of St. John Care TrustBrand: Orders of St John Care Trust
- Ownership type
- Organisation
- Companies House number
- 03073089 (opens Companies House)
- Charity number
- 1048355
The Orders Of St. John Care Trust runs 56 services in England, 22 of them in the South West. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by The Orders Of St. John Care Trust
- O Grace Care Centre Outstanding. Care home with nursing, South Gloucestershire
- O Monkscroft Care Centre Outstanding. Care home with nursing, Gloucestershire
- O OSJCT Gregory House Outstanding. Care home, Lincolnshire, East Midlands
- O OSJCT Hartsholme House Outstanding. Care home, Lincolnshire, East Midlands
See all 56 services run by The Orders Of St. John Care Trust
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Jubilee Lodge provide nursing care?
- Yes. The Care Quality Commission lists Jubilee Lodge as a care home with nursing.
- How many beds does Jubilee Lodge have?
- The Care Quality Commission's register lists 74 beds at Jubilee Lodge.
- When was Jubilee Lodge last inspected?
- The Care Quality Commission's latest rating for Jubilee Lodge was published on 3 August 2023.
- Who runs Jubilee Lodge?
- Jubilee Lodge is run by The Orders Of St. John Care Trust. It runs 56 services in England, 22 of them in the South West.
- What is Jubilee Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 3 August 2023.
Contact
- Phone
- 01451 823100
- Address
- Meadow Way, Bourton-on-the-Water, Cheltenham, GL54 2GN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Newlands Nursing Care Centre (Good, 3.4 miles away) and Edwardstow Court Care Centre (Good, 3.4 miles away).
Nearest care homes:
- G Newlands Nursing Care Centre Good, 3.4 miles away
- G Edwardstow Court Care Centre Good, 3.4 miles away
- G Northleach Court Care Home Good, 5.3 miles away
- G The Langston Good, 5.6 miles away
- G Esmere Gardens Good, 6.8 miles away