The Sycamores
- Care home
- 56 beds
- No nursing
- Dementia care
- Registered since 2018
- Central Wakefield, Wakefield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
64 of 88
rated care homes in Wakefield are rated Good, like this one.
The Sycamores: inspection record
Rated Good in June 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Hollies Good, 0.4 miles away
- I Brantwood Hall Care Home Inadequate, 0.5 miles away
- G Earls Lodge Care Home Good, 0.6 miles away
- G Avalon Clarence Gardens Good, 0.7 miles away
- – The Glynn Living Not yet rated, 1 mile away
About the service
From the Care Quality Commission's inspection report published 17 June 2022. Quoted under the Open Government Licence.
The Sycamores is a residential care home providing support and accommodation for older people who require nursing or personal care for up to 56 people. At the time of our inspection there were 49 people using the service. The care home provides accommodation across two floors.
What inspectors found
Systems were in place to safeguard people from the risk of abuse. Staff understood their responsibilities to protect people from avoidable harm. People we spoke with told us they felt safe. Risks to people were assessed and up to date. However, records did not always clearly indicate how staff should use hoist slings appropriately. Staff were recruited safely and there were sufficient staff to meet people's needs. Medicines were managed safely. Infection prevention and control measures were in place. The registered manager monitored incidents in the service and took action to reduce risks to people.
Read the rest of CQC's summary
Staff were knowledgeable about people's needs and how these should be met. Staff received regular appraisals and supervisions to support them in their role. People were supported to make choices for their meals and where they would like to eat. The service had strong links with local healthcare services and weekly GP visits were facilitated to meet people's healthcare needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff treated people with compassion and kindness. People told us they felt cared for and well looked after. The registered manager promoted dignity and respect in the service. People's views were obtained to drive improvements. Relatives told us staff were friendly and people's wishes were met.
Individualised assessments and care plans detailed how to meet people's day to day needs. People were involved in choosing daily activities, which were meaningful to them. Complaints and concerns were recorded and fully Investigated with lessons learned and action taken appropriately. End of life care plans were individualised and respected the wishes of people.
The registered manager had systems in place to improve quality in the service. Staff felt supported in their roles and relatives told us they felt able to speak to the registered manager if they had any concerns. Complaints were dealt with effectively and lessons learned when things went wrong.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Steven Hague
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Highgate Care Services (Yorkshire) LTDBrand: North Bay Group
- Ownership type
- Organisation
- Companies House number
- 10769083 (opens Companies House)
Highgate Care Services (Yorkshire) LTD runs 7 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Highgate Care Services (Yorkshire) LTD
- G Crystal Court Good. Care home with nursing, North Yorkshire
- G Priestley Good. Care home, Kirklees
- G York House Good. Care home, Kirklees
- RI Highfield Care Centre Requires improvement. Care home, Leeds
See all 7 services run by Highgate Care Services (Yorkshire) LTD
Getting help from City of Wakefield Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wakefield Metropolitan District Council
- Ask for a care needs assessment
- Phone: 0345 8 503 503, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does The Sycamores provide nursing care?
- No. The Care Quality Commission lists The Sycamores as a care home without nursing.
- How many beds does The Sycamores have?
- The Care Quality Commission's register lists 56 beds at The Sycamores.
- When was The Sycamores last inspected?
- The Care Quality Commission's latest rating for The Sycamores was published on 17 June 2022.
- Who runs The Sycamores?
- The Sycamores is run by Highgate Care Services (Yorkshire) LTD. It runs 7 services, all in Yorkshire and the Humber.
- What is The Sycamores's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2022.
Contact
- Phone
- 01924 376475
- Address
- Norton Road, Wakefield, WF1 3BD Map (opens Google Maps)
Compare nearby
- G The Hollies Good, 0.4 miles away
- I Brantwood Hall Care Home Inadequate, 0.5 miles away
- G Earls Lodge Care Home Good, 0.6 miles away
- G Avalon Clarence Gardens Good, 0.7 miles away
- – The Glynn Living Not yet rated, 1 mile away