Rated Care Homes

Highfield Care Centre

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Inadequate to Requires improvement.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 29 of 138

    rated care homes in Leeds are rated Requires improvement, like this one.

Highfield Care Centre: inspection record

Care home, 88 beds, Leeds

Rated Requires improvement in August 2022, up from Inadequate.

Highfield Care Centre: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Oaklands Residential Home (Good, 1.2 miles away) and Cedars Care Home (Good, 1.6 miles away).

Nearest care homes:

  1. G
    Oaklands Residential Home Good, 1.2 miles away
  2. RI
    Moorleigh Nursing Home Requires improvement, 1.5 miles away
  3. G
    Cedars Care Home Good, 1.6 miles away
  4. G
    Whitwood House Good, 2 miles away
  5. G
    Castleford Lodge Good, 2.1 miles away

See all care homes in Leeds

See all care homes in Garforth

About the service

From the Care Quality Commission's inspection report published 6 August 2022. Quoted under the Open Government Licence.

Highfield Care Centre is a 'care home' which provides accommodation and personal care for up to 88 older people some of whom may be living with dementia. At the time of the inspection there were 40 people using the service. Accommodation is spread out over four units, at the time of the inspection two units were in use.

What inspectors found

The provider had oversight of the maintenance of the service and was in the process of addressing maintenance issues raised during the previous inspection. Incidents or accidents were recorded and managed effectively. A range of quality assurance systems were in place to monitor and improve the service. People received medicines safely, however we were concerned about how medicine awaiting removal was stored. Allergies were not consistently recorded for all people, this was raised with the registered manager who took immediate action to address this issue.

Read the rest of CQC's summary

There was a registered manager who had been in post since the last inspection. Throughout the inspection the registered manager was honest and open with us. Any concerns raised during the inspection process were immediately addressed, for example feedback from external professionals highlighted communication with staff could be improved. We shared this information with the registered manager who discussed with staff and put related quality assurance checks in place.

People and their relatives told us the improvements they had experienced in the care at the time of our last inspection had continued and further improved one person said, "I think it's getting better here, I am very happy". Feedback from external healthcare professionals was positive however we were told communication could be improved.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 6 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 6 August 2022. Ask about changes in management and what has changed since the report.
  3. The last rating is 4 years old. Ask what has changed since then.

Registration details

Registered manager
Marie Binder
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

4 inspection reports, latest 6 August 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Highgate Care Services (Yorkshire) LTDBrand: North Bay Group
Ownership type
Organisation
Companies House number
10769083 (opens Companies House)

Highgate Care Services (Yorkshire) LTD runs 7 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.

Other services run by Highgate Care Services (Yorkshire) LTD

  1. G
    Crystal Court Good. Care home with nursing, North Yorkshire
  2. G
    Priestley Good. Care home, Kirklees
  3. G
    The Sycamores Good. Care home, Wakefield
  4. G
    York House Good. Care home, Kirklees

See all 7 services run by Highgate Care Services (Yorkshire) LTD

Getting help from Leeds City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Highfield Care Centre provide nursing care?
No. The Care Quality Commission lists Highfield Care Centre as a care home without nursing.
How many beds does Highfield Care Centre have?
The Care Quality Commission's register lists 88 beds at Highfield Care Centre.
When was Highfield Care Centre last inspected?
The Care Quality Commission's latest rating for Highfield Care Centre was published on 6 August 2022.
Who runs Highfield Care Centre?
Highfield Care Centre is run by Highgate Care Services (Yorkshire) LTD. It runs 7 services, all in Yorkshire and the Humber.
What is Highfield Care Centre's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 6 August 2022.

Contact

Phone
01977 552601
Address
Allerton Bywater, Castleford, WF10 2DY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Oaklands Residential Home (Good, 1.2 miles away) and Cedars Care Home (Good, 1.6 miles away).

Nearest care homes:

  1. G
    Oaklands Residential Home Good, 1.2 miles away
  2. RI
    Moorleigh Nursing Home Requires improvement, 1.5 miles away
  3. G
    Cedars Care Home Good, 1.6 miles away
  4. G
    Whitwood House Good, 2 miles away
  5. G
    Castleford Lodge Good, 2.1 miles away

See all care homes in Leeds

See all care homes in Garforth