York House
- Care home
- 36 beds
- No nursing
- Dementia care
- Registered since 2018
- Dewsbury, Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
14 months
since the latest rating was published.
89 of 119
rated care homes in Kirklees are rated Good, like this one.
York House: inspection record
Rated Good in August 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Manor Croft Good, less than 0.1 miles away
- G Oak Park Care Home Good, 0.7 miles away
- G Ashworth Grange Good, 0.8 miles away
- G Aston Manor EMI Residential Home Good, 0.9 miles away
- G St Anne's Community Services - Dewsbury 1 Good, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 5 August 2025 (assessment visit 11 June 2025). Quoted under the Open Government Licence.
Overall, medicines were safely managed, and we did not find any medication errors. However, we continued to find areas where records required additional information and the provider’s own medication audits had not been effective in driving these improvements. People told us they felt safe. We found risks to people’s care were assessed but we found examples where best practice guidance around supporting people at risk of developing pressure ulcers was not always followed. Other risks were well managed. We also found examples where care plans required additional information.
- Safe Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider had a good learning culture and people felt able to raise concerns. Managers investigated incidents thoroughly. The facilities and equipment met people’s needs, and were clean and well-maintained. There were enough staff with the right skills, qualifications, and experience. However, staff told us they felt staffing levels were low. In our review of documentation, we found staffing levels were determined by an assessment of people’s needs, and the manager completed observations of care to confirm these were appropriate.
Managers ensured staff received training and regular supervision to maintain high-quality care. However, we also found examples where the registered manager had supported staff with issues they had raised, but this was not documented. Staff told us they felt well supported and described a positive working environment. Staff treated people with respect and had developed caring relationships with them.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was not always consistent.
Questions to ask when you visit
- Well-led was rated Requires improvement on 5 August 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Emma White
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 20 November 2019. Latest assessment published 5 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Highgate Care Services (Yorkshire) LTDBrand: North Bay Group
- Ownership type
- Organisation
- Companies House number
- 10769083 (opens Companies House)
Highgate Care Services (Yorkshire) LTD runs 7 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Highgate Care Services (Yorkshire) LTD
- G Crystal Court Good. Care home with nursing, North Yorkshire
- G Priestley Good. Care home, Kirklees
- G The Sycamores Good. Care home, Wakefield
- RI Highfield Care Centre Requires improvement. Care home, Leeds
See all 7 services run by Highgate Care Services (Yorkshire) LTD
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does York House provide nursing care?
- No. The Care Quality Commission lists York House as a care home without nursing.
- How many beds does York House have?
- The Care Quality Commission's register lists 36 beds at York House.
- When was York House last inspected?
- The Care Quality Commission's latest rating for York House was published on 5 August 2025.
- Who runs York House?
- York House is run by Highgate Care Services (Yorkshire) LTD. It runs 7 services, all in Yorkshire and the Humber.
- What is York House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 August 2025.
Contact
- Phone
- 01924 467825
- Address
- Old Bank Road, Earlsheaton, Dewsbury, WF12 7AH Map (opens Google Maps)
Compare nearby
- G Manor Croft Good, less than 0.1 miles away
- G Oak Park Care Home Good, 0.7 miles away
- G Ashworth Grange Good, 0.8 miles away
- G Aston Manor EMI Residential Home Good, 0.9 miles away
- G St Anne's Community Services - Dewsbury 1 Good, 1 mile away