Oakfield Nursing Home

We found the following examples of good practice.

● Staff were experienced in the infection, prevention and control processes to support new admissions to the service. The service organised staff to safely complete the donning and doffing of Personal Protective Equipment (PPE).

● Staff provided information to people regarding visiting arrangements. All visits were booked in advance by telephone and were conducted in a converted shed in an elevated section of the garden of the home. Information on the Covid-19 virus, social distancing and other infection control procedures were explained to visitors prior to arriving at the home.

● Risk assessments had been completed to support people living with mental health concern, to remain safe when there were high risks identified in maintaining isolation and social distancing. This included providing one to one support and adaptions in common living areas where required to preserve their wellbeing and avoid triggering experiences. We saw one example of a care plan and risk assessment where this had been implemented due to a resident's unique needs.

The five questions we ask about services and what we found