Havendene Residential Home
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2018
- Ovingham, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
77 of 89
rated care homes in Northumberland are rated Good, like this one.
Havendene Residential Home: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Red Brick House Good, 0.2 miles away
- RI Wellburn House Requires improvement, 0.9 miles away
- G Rose Tree House Good, 1.3 miles away
- G New Ridley Road Good, 2.1 miles away
- G Addison Court Good, 2.4 miles away
About the service
From the Care Quality Commission's inspection report published 12 August 2023. Quoted under the Open Government Licence.
Havendene Residential Home provides residential care for up to 25 people, some of whom were living with dementia. There were 14 people living at the service at the time of our inspection.
What inspectors found
People felt safe. Medicines were well managed. The premises had undergone an extensive programme of improvements and decorating was now to be completed.
Read the rest of CQC's summary
Record keeping had improved and care documentation, including risk assessments were being fully rewritten.
Quality assurance, oversight and upkeep of the service had improved. There were some areas still to work on, but an action plan was in place and being followed.
Infection control measures had improved, and the home was overall clean and tidy. The provider had some actions to take, including moving a PPE dispenser and completing the decoration of the service after the upgrade of the premises but this was in hand.
There were enough trained and safely recruited staff who felt supported. We have made a recommendation to enhance the interview process. Staff morale had improved.
People enjoyed the food and drink prepared and were offered choice. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice and records were in the process of being fully reviewed.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amanda Brooks
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 12 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Vmaria & Rawther UK Ltd
- Ownership type
- Organisation
- Companies House number
- 07900951 (opens Companies House)
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Havendene Residential Home provide nursing care?
- No. The Care Quality Commission lists Havendene Residential Home as a care home without nursing.
- How many beds does Havendene Residential Home have?
- The Care Quality Commission's register lists 25 beds at Havendene Residential Home.
- When was Havendene Residential Home last inspected?
- The Care Quality Commission's latest rating for Havendene Residential Home was published on 12 August 2023.
- Who runs Havendene Residential Home?
- Havendene Residential Home is run by Vmaria & Rawther UK Ltd.
- What is Havendene Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 August 2023.
Contact
- Phone
- 01661 835683
- Address
- Front Street, Prudhoe, NE42 5HH Map (opens Google Maps)
Compare nearby
- G Red Brick House Good, 0.2 miles away
- RI Wellburn House Requires improvement, 0.9 miles away
- G Rose Tree House Good, 1.3 miles away
- G New Ridley Road Good, 2.1 miles away
- G Addison Court Good, 2.4 miles away