Lincoln Road
- Care home
- 6 beds
- No nursing
- Registered since 2018
- Central Walsall, Walsall, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
1 month
since the latest rating was published.
18 of 57
rated care homes in Walsall are rated Requires improvement, like this one.
Lincoln Road: inspection record
Rated Requires improvement in September 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Hilton Rose Retirement Home Ltd (Good, 0.3 miles away) and Hawabu House (Good, 0.6 miles away).
Nearest care homes:
- G Hilton Rose Retirement Home Ltd Good, 0.3 miles away
- G Hawabu House Good, 0.6 miles away
- G Highgate Road Good, 0.7 miles away
- RI Havencrest Residential Care Ltd Requires improvement, 0.7 miles away
- RI Highgate Lodge Care Home Requires improvement, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 September 2026 (assessment visit 9 July 2026). Quoted under the Open Government Licence.
Date of Assessment: 4 to 6 August 2026. Lincoln Road is a residential care home that provides short term respite care to adults living with learning disabilities or autistic spectrum disorder, sensory impairments and physical disabilities. This assessment was carried out due to the age of the rating for the service.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’. This guidance supported judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted. A lack of understanding from leaders in this area meant this had not been fully considered or embedded into practice. There was not always evidence to show how people were involved with their care, reviews and setting and achieving outcomes.
People’s risks were not always managed in a safe way as there was not always care plans or adequate information in place about people. Effective systems were not in place to ensure staff had the skills required to consistently provide safe care. Improvements were needed to ensure lessons could be learnt when things went well or not, and how this information was used to make changes. When incidents and accidents had occurred, there was no evidence to show how this information had been used to improve the safety and quality of care.
The systems in place were not always effective in identifying areas of improvement and making changes. Audits had not identified concerns with medicines management, concerns with capacity and consent, specialist staff training and that safeguarding concerns had not always been investigated or reported.
However, people were supported by staff who knew them well, were suitably recruited and had completed their basic mandatory training. The home was clean and the environment was safely maintained. On the day of inspection we saw there were enough staff available to support people.
The provider was in breach of the legal regulations relating to people’s safe care and treatment including medicines management, capacity and consent and governance systems.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment including medicines management.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The provider was in breach of the legal regulations relating to people’s capacity and consent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment this key question was rated good. At this assessment the rating has changed to requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of the legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 14 September 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 14 September 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 14 September 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 14 September 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 April 2022. Latest assessment published 14 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Select Lifestyles Limited
- Ownership type
- Organisation
- Companies House number
- 06277591 (opens Companies House)
Select Lifestyles Limited runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Select Lifestyles Limited
- G Select Lifestyles Limited - 512-514 Stratford Road Good. Care home, Solihull
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Lincoln Road provide nursing care?
- No. The Care Quality Commission lists Lincoln Road as a care home without nursing.
- How many beds does Lincoln Road have?
- The Care Quality Commission's register lists 6 beds at Lincoln Road.
- When was Lincoln Road last inspected?
- The Care Quality Commission's latest rating for Lincoln Road was published on 14 September 2026.
- Who runs Lincoln Road?
- Lincoln Road is run by Select Lifestyles Limited. It runs 2 services, all in the West Midlands.
- What is Lincoln Road's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 September 2026.
Contact
- Phone
- 01922 643036
- Address
- 3 Lincoln Road, Walsall, WS1 2EA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Hilton Rose Retirement Home Ltd (Good, 0.3 miles away) and Hawabu House (Good, 0.6 miles away).
Nearest care homes:
- G Hilton Rose Retirement Home Ltd Good, 0.3 miles away
- G Hawabu House Good, 0.6 miles away
- G Highgate Road Good, 0.7 miles away
- RI Havencrest Residential Care Ltd Requires improvement, 0.7 miles away
- RI Highgate Lodge Care Home Requires improvement, 0.8 miles away