Somerset House Nursing Home

We found the following examples of good practice. The service was clean and free from any unpleasant odours. Detailed cleaning schedules were completed which included the deep cleaning of some rooms to maintain cleanliness and reduce the risks from infection.

There was enough personal protective equipment PPE such as aprons, gloves and masks. A range of additional checks were completed to screen people entering and leaving the service, minimising the risks from COVID-19 and enabling visiting of loved ones.

Staff and people were tested regularly for COVID-19. Evidence of completion of the required vaccinations was maintained for staff.

Staff had worked well as a team to help promote people's wellbeing throughout the pandemic. Contingency plans ensured people's needs continued to be met from staff employed at the service.

Individual risk assessments helped to keep people safe when enjoying the outdoors and meeting with their loved ones. The provider had a policy of reviewing any outbreaks of COVID-19 to identify any trends for action. This helped to mitigate further outbreaks and reduce further spread of infection, keeping everyone safe.

Further information is in the detailed findings below.

The five questions we ask about services and what we found