Corbett House Nursing Home

Since our last inspection there had been changes in management. A new home manager was in post.

The provider had safeguarding systems and processes in place to help keep people safe. Staff knew people well and understood their individual risks and knew how to protect them from avoidable harm. Staff were recruited safely and had received relevant training to enable them to carry out their roles effectively. Staffing arrangements met people's needs. The provider had procedures in place enabling staff to record and report any accidents or incidents. The manager analysed these to help them identify any patterns or trends to prevent similar incidents or themes from reoccurring.

Staff supported people to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff knew people well and were knowledgeable about their health conditions and needs. People were referred to healthcare professionals as required. People were supported to maintain a healthy and nutritious diet and were offered choices. People had their needs assessed.

The manager completed a variety of audits and checks and was developing these further to ensure systems were robust and effective.