EnhanceAble Space

EnhanceAble Space is a respite care service that offers support and activities during the day and accommodation overnight. It provides accommodation, personal care and support services for up to four people a day with learning disabilities and autistic people. There were four people receiving day-care services and of those people, three were receiving overnight accommodation at the home on the day we visited.

Right Support Staff supported people to have the maximum possible choice, control and independence, be independent and they had control over their own lives. Relatives were consistently positive about staff focus on initial assessments to gain an understanding of their loved ones needs and how the persons transition into using the respite service was individually tailored. We were told of a number of examples of positive impact for people following the innovative assessment and transition process completed by the service. A social care professional told us, "Staff knew service users well, this was supported by transition planning in advance of the service formally commencing." Another health professional said, "They treat the individual as an adult and they really get to know the person and not only their needs but what is important to them." For example, a person who experienced episodes of distress had received support to engage with EnhanceAble Space and activities, this resulted in them further developing their confidence to try new things. A social care professional said, "This young person was able to realise meaningful, robust and consistent support for the first time in a considerable time". People were supported by staff to pursue their interests. Observations during the inspection confirmed staff respected and acknowledged people's choice of activity and a variety of activities were observed during the day. A health professional told us on their last visit, "Staff were engaging well with the young people they were supporting, there was active engagement with service user's participation encouraged. The feel of the house was relaxed, service users looked relaxed in the space." The service gave people care and support in a safe, clean, well equipped, well-furnished and well-maintained environment. This met their sensory and physical needs, while making it feel homely. Right Care People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs with genuine regard for the person. Staff promoted equality and diversity in their support for people. Staff took the time to understand people's individual communication styles and ensured people had access to tools they needed to be involved in decision making. Observations confirmed people were supported by a range of communication tools