Strathfield Gardens

What inspectors found

From the Care Quality Commission's assessment published 11 June 2024 (assessment visit 24 April 2024). Quoted under the Open Government Licence.

1. Safe

   GGood Good

   Systems were in place to protect people from the risk of abuse. Staff had undertaken training about safeguarding adults and understood their responsibility for reporting allegations of abuse. Risk assessments set out how to protect people from harm and people were involved in developing these assessments. There were enough staff to meet people's needs and robust staff recruitment practices were in place.

2. Effective

   GGood Good

   People’s needs were assessed to determine what support they required and people were involved in the assessment process. People were able to consent to care as much as possible. Where they lacked the capacity to make decisions, decisions were made in their best interests, in line with legislation.

3. Caring

   GGood Good

   People were supported to have independence, choice and control over their lives. People told us they were able to make decisions for themselves. People told us staff supported them in a caring and sensitive way.

4. Responsive

   GGood Good

   People’s needs were met in relation to equality and diversity. People received person-centred support, based around their individual needs. Staff told us they felt supported by the provider, for example through supervision and team meetings.