17 York Avenue

Most of the home was clean and tidy but there were stains and coatings of grease on the kitchen cupboards and some appliances. Staff started to address this during our inspection. The décor in the care home's communal areas and in one bedroom needed updating. The provider shared their plans for redecorating and refurbishing the communal areas of the home but these plans did not include people's bedrooms as the provider did not think this was their responsibility. We have made a recommendation in relation to the standard of décor in the home and the provider clarifying their responsibilities for the premises.

Some people administered their own medicines. Staff followed systems and processes to safely administer, record and store medicines for those people they supported fully with their medicines. The service had a stable staff team and enough staff to meet the needs of people all of whom had low support needs. People received support to live full and active lives as independently and safely as possible and to pursue their interests, aspirations and goals. Most people had full weekly schedules that included voluntary work, social events, family visits, day centre attendance and daily living activities. People took part in activities that were culturally relevant to them.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.

The service had a positive culture that focused on person-centred care and meaningful outcomes for people. People had the maximum possible choice, control and independence over their own lives. People's

care records showed what support each person needed to make their own decisions and choices.