The Dell
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2020
- Gorton, Manchester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2016, most recently Good in February 2022.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
56 of 71
rated care homes in Manchester are rated Good, like this one.
The Dell: inspection record
Rated Good in February 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beyer Lodge Nursing Home Good, 0.3 miles away
- – Melland House Not yet rated, 0.7 miles away
- G 14 Thornholme Close Good, 0.8 miles away
- G Daisy House Good, 0.9 miles away
- G Lighthouse Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 24 February 2022. Quoted under the Open Government Licence.
The Dell is a care home providing accommodation for up to 40 older people, including people living with dementia. At the time of the inspection there were 33 people living at the home. The Dell also had eight rooms which provided short-term, intermediate care placements for people discharged from hospital but not yet ready to return home.
What inspectors found
People told us they felt safe and were happy living at The Dell. One person said, "This is my home and I am very lucky to have great people caring for me." We observed a kind and caring culture. We observed positive interactions between people and staff throughout the inspection.
Read the rest of CQC's summary
People and their relatives told us there were enough staff. Our observations confirmed the service had enough staff to meet people's needs. During the inspection we observed people supported in a timely manner and staff did not look rushed. Staff told us there were enough staff to meet people's needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Due to the COVID-19 pandemic, the provider had ensured that appropriate infection control procedures were in place to keep people safe. This included increased cleaning and ensuring adequate supplies of personal protective equipment (PPE) were available.
People's care plans were personalised and gave staff the information they needed to support people. We saw people were supported with their communication needs and their preferred activities in accordance with their care plans.
The new provider and registered manager had worked hard to develop strong leadership. Quality monitoring systems had been embedded and morale was good amongst the staff team. We spoke at length with the management of the service about their ongoing plans for The Dell.
We have made a recommendation about introducing audits at provider level to provide greater oversight.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amelia Huxtable
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Franklin Care Group Limited
- Ownership type
- Organisation
- Companies House number
- 10994908 (opens Companies House)
Franklin Care Group Limited runs 9 services, all in the North West. 7 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Franklin Care Group Limited
- G Ashbourne Nursing Home Good. Care home, Rochdale
- G Ecclesholme Good. Care home, Salford
- G Fieldhouse Care Home Good. Care home, Rochdale
- G Franklin House Limited Good. Care home, Oldham
Getting help from Manchester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Manchester City Council
- Ask for a care needs assessment
- Phone: 0161 234 5001
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does The Dell provide nursing care?
- No. The Care Quality Commission lists The Dell as a care home without nursing.
- How many beds does The Dell have?
- The Care Quality Commission's register lists 40 beds at The Dell.
- When was The Dell last inspected?
- The Care Quality Commission's latest rating for The Dell was published on 24 February 2022.
- Who runs The Dell?
- The Dell is run by Franklin Care Group Limited. It runs 9 services, all in the North West.
- What is The Dell's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2022.
Contact
- Phone
- 0161 223 4709
- Address
- 55 Sibley Street, Manchester, M18 8LN Map (opens Google Maps)
Compare nearby
- G Beyer Lodge Nursing Home Good, 0.3 miles away
- – Melland House Not yet rated, 0.7 miles away
- G 14 Thornholme Close Good, 0.8 miles away
- G Daisy House Good, 0.9 miles away
- G Lighthouse Good, 0.9 miles away