Rated Care Homes

Cestria House Residential Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    First rated Requires improvement in 2016, most recently Good in November 2019.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 51 of 62

    rated care homes in Newcastle upon Tyne are rated Good, like this one.

Cestria House Residential Home: inspection record

Care home, 21 beds, Newcastle upon Tyne

Rated Good in November 2019.

Cestria House Residential Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Tyne House Good, 0.4 miles away
  2. G
    Wansbeck House Good, 0.4 miles away
  3. G
    Fleming Court Good, 0.5 miles away
  4. G
    Wordsworth House Good, 0.6 miles away
  5. G

See all care homes in Newcastle upon Tyne

What inspectors found

From the Care Quality Commission's inspection report published 15 February 2022. Quoted under the Open Government Licence.

Cestria House Residential Home is a residential care home that can support up to 24 people, some of whom may be living with dementia. At the time of the inspection 21 people were resident.

Read the rest of CQC's summary

We found the following examples of good practice.

There were ample supplies of PPE. Staff understood how to put on and take off the PPE.

Staff were supporting people to maintain family and social contacts in line with government guidance around visiting. Additional measures were in place including video calls and phone calls. Relatives were complimentary of the way the staff were managing visiting.

All staff were fully vaccinated and systems were in place for recording the vaccination status of staff and non-exempt visitors.

Action had been taken in relation to feedback from infection control specialists.

The five questions we ask about services and what we found

Questions to ask when you visit

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Kathleen Burns
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

7 inspection reports, latest 15 February 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Malhotra Care Homes LimitedBrand: Prestwick Care
Ownership type
Organisation
Companies House number
06902590 (opens Companies House)

Malhotra Care Homes Limited runs 11 services, all in the North East. 10 are rated Good or Outstanding and 1 has no rating yet.

Other services run by Malhotra Care Homes Limited

  1. O
    Bede House Outstanding. Care home with nursing, Sunderland
  2. O
    Melton House Outstanding. Care home with nursing, Newcastle upon Tyne
  3. G
    Abbey Court Good. Care home with nursing, Newcastle upon Tyne
  4. G
    Addison Court Good. Care home with nursing, Gateshead

See all 11 services run by Malhotra Care Homes Limited

Getting help from Newcastle City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Cestria House Residential Home provide nursing care?
No. The Care Quality Commission lists Cestria House Residential Home as a care home without nursing.
How many beds does Cestria House Residential Home have?
The Care Quality Commission's register lists 21 beds at Cestria House Residential Home.
When was Cestria House Residential Home last inspected?
The Care Quality Commission's latest rating for Cestria House Residential Home was published on 28 November 2019.
Who runs Cestria House Residential Home?
Cestria House Residential Home is run by Malhotra Care Homes Limited. It runs 11 services, all in the North East.
What is Cestria House Residential Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 November 2019.

Contact

Address
45-47 Sanderson Road, Jesmond, Newcastle Upon Tyne, NE2 2DR Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Tyne House Good, 0.4 miles away
  2. G
    Wansbeck House Good, 0.4 miles away
  3. G
    Fleming Court Good, 0.5 miles away
  4. G
    Wordsworth House Good, 0.6 miles away
  5. G

See all care homes in Newcastle upon Tyne