Grange Court
- Care home
- 6 beds
- No nursing
- Registered since 2020
- Trowbridge, Wiltshire, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
2 months
since the latest rating was published.
15 of 151
rated care homes in Wiltshire are rated Requires improvement, like this one.
Grange Court: inspection record
Rated Requires improvement in August 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Durlston House (Good, less than 0.1 miles away) and Durlston Lodge (Good, less than 0.1 miles away).
Nearest care homes:
- G Durlston House Good, less than 0.1 miles away
- G Durlston Lodge Good, less than 0.1 miles away
- G Goodson Lodge Care Centre Good, 0.3 miles away
- G Lavender House and Primrose Lodge Good, 0.6 miles away
- G Trowbridge Oaks Care Home Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 August 2026 (assessment visit 26 March 2026). Quoted under the Open Government Licence.
Date of assessment 15, 16 and 20 April 2026. The service is a care home providing support for up to 5 younger adults with a learning disability and autistic people. At the time of the inspection there were 5 people using the service.
- Safe No rating
- Effective Good
- Caring Good
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
The assessment was carried out due to concerns identified at the previous inspection. We assessed the service against Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At the previous inspection we found 3 beaches of regulation. The service was asked to provide and implement an improvement plan. At this inspection we found not enough improvement had been made by the provider. We identified 5 breaches of regulation relating to safe care and treatment, person centred care, safe environments good governance and safe and effective staffing. We found that whilst the provider had now applied for all appropriate Deprivation of Liberty Safeguards authorisations (DoLS) people were still living under significant restrictions. The provider had not given enough consideration to ensuring systems and processes were the least restrictive for people. The provider had failed to address ongoing issues with permanent staff and were still reliant on agency staff. Staff training and learning from incidents were not adequate. The number of drivers available to support people to access their community had reduced. This meant people’s opportunities were limited by restrictions that were not of their making. Whilst there had been steps taken to ensure 1 person’s environment had significantly improved, the provider had not yet addressed the living conditions of another person, despite having completed an improvement plan where they stated this would take place.
We saw people were being supported in a kind and caring way by staff. We also saw that permanent staff knew people well. People were getting some opportunities to access their local community by walking from their home to local shops and 1 person was walking to a local pub for meals.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulations in relation to people’s safe care and treatment, premises and equipment and safe and effective staffing.
-
Effective
Good
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement: This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement: This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement: This meant people’s needs were not always met.
The service was in breach of legal regulation in relation to person centred care.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement: This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 20 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 20 August 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 20 August 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Ellie-Mae England
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Achieve Together LimitedBrand: Achieve Together
- Ownership type
- Organisation
- Companies House number
- 03153442 (opens Companies House)
Achieve Together Limited runs 160 services in England, 24 of them in the South West. 128 are rated Good or Outstanding, 25 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Achieve Together Limited
- O Addington Road Outstanding. Care home, North Northamptonshire, East Midlands
- O Hayway Outstanding. Care home, North Northamptonshire, East Midlands
- O Highfields Outstanding. Care home, Derbyshire, East Midlands
- O Irchester 168 Outstanding. Care home, North Northamptonshire, East Midlands
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Grange Court provide nursing care?
- No. The Care Quality Commission lists Grange Court as a care home without nursing.
- How many beds does Grange Court have?
- The Care Quality Commission's register lists 6 beds at Grange Court.
- When was Grange Court last inspected?
- The Care Quality Commission's latest rating for Grange Court was published on 20 August 2026.
- Who runs Grange Court?
- Grange Court is run by Achieve Together Limited. It runs 160 services in England, 24 of them in the South West.
- What is Grange Court's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 20 August 2026.
Contact
- Phone
- 01225 774177
- Address
- 115d Hilperton Road, Trowbridge, BA14 7JJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Durlston House (Good, less than 0.1 miles away) and Durlston Lodge (Good, less than 0.1 miles away).
Nearest care homes:
- G Durlston House Good, less than 0.1 miles away
- G Durlston Lodge Good, less than 0.1 miles away
- G Goodson Lodge Care Centre Good, 0.3 miles away
- G Lavender House and Primrose Lodge Good, 0.6 miles away
- G Trowbridge Oaks Care Home Good, 0.6 miles away