Capital Homecare (UK) Limited
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
Capital Homecare (UK) Limited: inspection record
Rated Good in March 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2021. Rated Requires improvement in 2021, then Good in March 2026.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 7 months ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 19 March 2026 (assessment visit 4 February 2026). Quoted under the Open Government Licence.
The assessment took place between 11 February to 18 February 2026. Capital Home Care Limited is a domiciliary care service registered to provide personal care to adults of all ages, including individuals living with dementia, mental health conditions, and/or physical disabilities in their own homes.
At the time of our assessment,120 people were receiving a service. The provider was previously in breach of the legal regulations in relation to person-centred care, safe care and treatment and good governance. Improvements were found at this assessment, and the provider was no longer in breach of those regulations.
Read the full summary
People were protected and kept safe. Staff understood and managed risks to people’s safety. There were enough staff with the right skills, qualifications and experience. Staff received regular training and supervision to ensure they provided care safely and in line with best practice guidance. Safeguarding, infection control and risk management systems were understood and implemented effectively, and staff received regular supervision, training and support. Consent was consistently sought in line with the Mental Capacity Act.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. Staff responded to people in a timely way. People had detailed information within their care plans to guide staff how to support them. This included information about their interests and things which were important to them.
Leadership was described as approachable, inclusive and supportive, with clear organisational values and a commitment to continuous improvement and staff wellbeing.Governance systems were in place to monitor the service and to ensure it was operating in line with the provider’s expectations. Staff felt able to raise concerns and felt listened to. The management team worked to improve care and identify learning.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The service was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
The service was previously in breach of the legal regulation in relation to person-centred care. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was previously in breach of the legal regulation in relation to governance. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 141, Viglen House Business Centre, 120 Alperton Lane, Wembley, HA0 1HD |
|---|---|
| Neighbourhood | Alperton, Brent |
| Phone | 020 8795 5959 |
| Website | www.capitalhomecareltd.co.uk |
| Registered manager | Mohamed Mohamed |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 8 October 2021 (opens the Care Quality Commission website) Latest assessment published 19 March 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Capital Homecare (UK) Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07469685 (opens Companies House) |
Capital Homecare (UK) Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Capital Homecare (UK) Limited
- RI Capital Homecare (UK) Limited Home care, GreenwichRequires improvement
Nearest alternatives
- G Rawi Care UK Ltd Home care, less than 0.1 miles awayGood
- G My Homecare HCI Ltd Home care, 0.3 miles awayGood
- RI Gateway Care Group Ltd Home care, 0.3 miles awayRequires improvement
- – Impulse Support Limited Home care, 0.3 miles awayNot yet rated
- G Aquarius Home Care Home care, 0.5 miles awayGood
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does Capital Homecare (UK) Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Capital Homecare (UK) Limited.
- When was Capital Homecare (UK) Limited last inspected?
- The Care Quality Commission's latest rating for Capital Homecare (UK) Limited was published on 19 March 2026.
- Who runs Capital Homecare (UK) Limited?
- Capital Homecare (UK) Limited is run by Capital Homecare (UK) Limited. It runs 2 services in London.
- What is Capital Homecare (UK) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 March 2026.