ABS Care Ltd
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
ABS Care Ltd: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Rated Good in March 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 4 March 2022. Quoted under the Open Government Licence.
ABS Care Ltd is a care agency providing personal care and support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection, eight people were receiving the regulated activity.
What inspectors found
People received a personalised service which met their needs and reflected their preferences. They were involved in making decisions and were consulted about their care. Some of the things people using the service and their relatives told us were, ''I am pleased with ABS Care, they are so helpful'', ''[The registered manager] treats everyone as special'', ''They are wonderful and we couldn't ask for better'' and ''We are just blessed we found such a good agency.''
People's care was planned and risks to their safety and wellbeing were assessed. The agency reviewed these plans regularly, involving people in these reviews and asking for their opinions. They delivered good quality care which had led to improvements in people's health, the condition of their skin and with social isolation.
Read the full summary
The staff felt well supported and had the information and training they needed. They enjoyed working for the agency. The management team carried out regular checks to make sure staff were following policies and procedures.
People had good relationships with the staff and management team. They told us staff were kind, dedicated and caring. Their privacy and rights were respected.
There were suitable systems for monitoring the quality of the service and making improvements. These included clear policies and procedures and regular audits of the service. The registered manager was also one of the owners of this family run business. They had a good oversight of individual needs and worked alongside staff to provide care, support and guidance for people using the service and their families.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 54 Crane Avenue, Isleworth, TW7 7JW |
|---|---|
| Registered manager | Mokhtaria Aguidi Epse Kaim |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 4 March 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | ABS Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12831075 (opens Companies House) |
Nearest alternatives
- G Ami Home Care Limited Home care, 0.5 miles awayGood
- G Best@Care Limited Home care, 0.5 miles awayGood
- G Cura Care Limited Home care, 0.6 miles awayGood
- – ABLEHILLS CARE AGENCY LTD Home care, 0.8 miles awayNot yet rated
- G Oak Support Home care, 0.8 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does ABS Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for ABS Care Ltd.
- When was ABS Care Ltd last inspected?
- The Care Quality Commission's latest rating for ABS Care Ltd was published on 4 March 2022.
- Who runs ABS Care Ltd?
- ABS Care Ltd is run by ABS Care Ltd.
- What is ABS Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2022.