Ami Home Care Limited
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Ami Home Care Limited: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and May 2021.
It has been rated Good at every inspection since 2018. The latest rating was published about 5 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 28 May 2021. Quoted under the Open Government Licence.
Ami Home Care Limited is a domiciliary care agency providing personal care and support to people living in their own homes. At the time of the inspection, 52 older people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People using the service received personalised care and support which met their needs and reflected their preferences. They told us they had been involved in planning their care and were happy with the support they received.
People told us the staff were kind, caring and respectful. They offered people choices and respected their decisions. Senior staff had liaised with relevant external professionals and commissioners to help make sure people received the right support and equipment from others when needed.
Read the full summary
Risks to people's safety and wellbeing had been assessed and planned for. People were encouraged and supported to be independent where they were able to be, and risks were managed in order to help protect them and the staff who were caring for them.
People received their medicines in a safe way and as prescribed. The staff had a good understanding about their healthcare needs.
The provider recruited suitable staff and made sure they received the support, training and supervision they needed to care for people safely. The managers made regular checks on the staff to assess their skills. The staff told us they felt supported and able to discuss their work with the management team.
Systems for monitoring and improving the quality of the service were operated effectively. The registered manager and management team carried out a range of audits and checks. They responded appropriately to adverse events, such as complaints and safeguarding alerts. They also asked stakeholders for their feedback about the service. We saw they had adapted and improved the service in response to this monitoring.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Office A&C Unit B, Innovation House, 292 Worton Road, Isleworth, TW7 6EL |
|---|---|
| Phone | 020 3026 3706 |
| Registered manager | Agnieszka Menaj |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 28 May 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ami Home Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10744689 (opens Companies House) |
Nearest alternatives
- G Best@Care Limited Home care, less than 0.1 miles awayGood
- G ABS Care Ltd Home care, 0.5 miles awayGood
- G Cura Care Limited Home care, 1.1 miles awayGood
- – Head Office - Triage Care Services Home care, 1.1 miles awayNot yet rated
- G Helping Hands Richmond Home care, 1.2 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Ami Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ami Home Care Limited.
- When was Ami Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Ami Home Care Limited was published on 28 May 2021.
- Who runs Ami Home Care Limited?
- Ami Home Care Limited is run by Ami Home Care Limited.
- What is Ami Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 May 2021.