Cura Care Limited
Home care, Richmond upon Thames
Good
Rated on
Rating from the Care Quality Commission.
Cura Care Limited: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2017. Rated Good in 2017 and June 2023.
It has been rated Good at every inspection since 2017. The latest rating was published about 3 years ago.
How it compares locally
- One of 19 Good home care services in Richmond upon Thames, out of 19 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 June 2023. Quoted under the Open Government Licence.
Cura Care Limited is a domiciliary care agency providing care and support to people in their own homes and flats.
The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection 33 people using the service were receiving personal care.
What inspectors found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were provided with a safe service and there were suitable numbers of appropriately recruited staff employed to meet people's needs. This meant people were supported to live safely. People had risks to them assessed, monitored and recorded by the staff and the registered manager, as required. Accidents, incidents and safeguarding concerns were reported, investigated and recorded appropriately. The staff were trained to administered medicines to people safely and prompt them to take their medicines, if required. Infection control procedures were followed.
Read the full summary
The provider's culture was open, responsive, positive and the management structure was clearly set out. The provider had a vision and values that were easy to understand, staff understood and followed them and were aware of their responsibilities and accountability. Staff were prepared to raise concerns they may have with the provider and take responsibility for their own conduct. Service quality was regularly reviewed, and any required changes made to improve the care and support people received. This was conducted in a way that best suited people. The provider had established effective professional working relationships that promoted the needs of people outside its remit. Registration requirements were met.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 46 Crown Road, Twickenham, TW1 3EH |
|---|---|
| Neighbourhood | Twickenham, Richmond upon Thames |
| Phone | 020 8892 9222 |
| Website | www.curacare.co.uk |
| Registered manager | Adrian Mullins |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 29 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Cura Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07655131 (opens Companies House) |
Cura Care Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Cura Care Limited
- G Cura Care East Sheen Home care, Richmond upon ThamesGood
Nearest alternatives
- – ABLEHILLS CARE AGENCY LTD Home care, 0.5 miles awayNot yet rated
- G Oak Support Home care, 0.5 miles awayGood
- – Clarity Homecare Twickenham Home care, 0.6 miles awayNot yet rated
- G ABS Care Ltd Home care, 0.6 miles awayGood
- G Filipino Care Givers Home care, 0.8 miles awayGood
Getting help from London Borough of Richmond upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Richmond upon Thames
- Ask for a care needs assessment
- Phone: 020 8891 7971, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Richmond upon Thames
Checked on the council's website, November 2026.
Common questions
- Does Cura Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Cura Care Limited.
- When was Cura Care Limited last inspected?
- The Care Quality Commission's latest rating for Cura Care Limited was published on 29 June 2023.
- Who runs Cura Care Limited?
- Cura Care Limited is run by Cura Care Limited. It runs 2 services in London.
- What is Cura Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 June 2023.