Patkay Care Services Ltd
- Home care
- Dementia care
- Registered since 2021
- Huddersfield, Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
10 months
since the latest rating was published.
43 of 58
rated home care services in Kirklees are rated Good, like this one.
Patkay Care Services Ltd: inspection record
Rated Good in December 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Lindcare Ltd Requires improvement, less than 0.1 miles away
- G PHC Huddersfield Branch Good, less than 0.1 miles away
- G Bluewater Care Limited Good, 0.3 miles away
- RI Dependable Health Care Ltd Requires improvement, 0.3 miles away
- G Care Counts Limited Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 December 2025 (assessment visit 26 October 2025). Quoted under the Open Government Licence.
Dates of assessment: 29 October 2025 to 21 November 2025. Patkay Care Services Ltd is a domiciliary care agency, providing care and support to people living in their own homes. We carried out this assessment to check whether the provider had made improvements since our last inspection. At the time of our assessment, the service was supporting 31 people with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Safe staffing levels were in place and staff had the training and support to carry out their role. Recruitment was managed safely. There was an established staff team who knew people well and fostered caring and trusting relationships with people and relatives. Call times were well organised to support people’s needs and preferences. Risks to people’s health, safety and wellbeing were assessed and regularly reviewed. Some improvements were required in relation to the management of medicines, but we found people were receiving their medication as prescribed.
Governance arrangements had been strengthened and there were a range of audits and checks in place. The registered manager was accessible and approachable and committed to supporting staff and providing a person-centred, high-quality service. They worked in partnership with people, relatives and stakeholders.
The provider was previously in breach of legal regulations in relation to safe recruitment. Improvements were found at this assessment, and the provider was no longer in breach of legal regulations. We found the overall quality of the service had improved and the rating has changed from requires improvement to good.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. We reviewed 1 quality statement. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. We reviewed 1 quality statement. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Patience Karuwa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 November 2022. Latest assessment published 3 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Patkay Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 09207961 (opens Companies House)
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Patkay Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Patkay Care Services Ltd.
- When was Patkay Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Patkay Care Services Ltd was published on 3 December 2025.
- Who runs Patkay Care Services Ltd?
- Patkay Care Services Ltd is run by Patkay Care Services Ltd.
- What is Patkay Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 December 2025.
Contact
- Phone
- 01484 245484
- Address
- St Johns Resource Centre, 29 St Johns Road, Huddersfield, HD1 5DX Map (opens Google Maps)
Compare nearby
- RI Lindcare Ltd Requires improvement, less than 0.1 miles away
- G PHC Huddersfield Branch Good, less than 0.1 miles away
- G Bluewater Care Limited Good, 0.3 miles away
- RI Dependable Health Care Ltd Requires improvement, 0.3 miles away
- G Care Counts Limited Good, 0.4 miles away