PHC Huddersfield Branch
- Home care
- Dementia care
- Registered since 2022
- Huddersfield, Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
21 months
since the latest rating was published.
43 of 58
rated home care services in Kirklees are rated Good, like this one.
PHC Huddersfield Branch: inspection record
Rated Good in January 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Lindcare Ltd Requires improvement, less than 0.1 miles away
- G Patkay Care Services Ltd Good, less than 0.1 miles away
- G Bluewater Care Limited Good, 0.3 miles away
- RI Dependable Health Care Ltd Requires improvement, 0.3 miles away
- G Care Counts Limited Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 January 2025 (assessment visit 31 December 2024). Quoted under the Open Government Licence.
Date of assessment: 2 January 2025 to 20 January 2025. The service provided personal care to people living in their own homes. Staff confirmed they were well supported, worked well as a team and received the training they needed. The provider had systems to identify and investigate allegations of abuse and identify lessons learnt. Staff knew about safeguarding and whistle blowing and were confident to raise concerns. New staff were recruited safely. People received their medicines when they were due. The provider undertook regular medicines audits so that any issues could be identified and addressed quickly. The provider’s vision statement and values were focused on providing care which enhanced people’s quality of life. The provider had effective quality assurance (QA) systems, which had been successful in identifying areas for improvement and learning lessons. Incidents, accidents and safeguarding allegations were analysed to help keep people safe and ensure appropriate action was taken. There were opportunities for staff to provide feedback. Staff confirmed they felt listened to. The provider worked with external partners to ensure people received the care they needed. External partners gave positive feedback about the service. The provider had plans to improve and develop the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence of service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Clara Muswe
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Passion Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 10240412 (opens Companies House)
Passion Home Care Ltd runs 3 services in England, 1 of them in Yorkshire and the Humber. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Passion Home Care Ltd
- G Passion Home Care Ltd Good. Home care, Wigan, North West
- – PHC Kendal Branch Not yet rated. Home care, Westmorland and Furness, North West
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does PHC Huddersfield Branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for PHC Huddersfield Branch.
- When was PHC Huddersfield Branch last inspected?
- The Care Quality Commission's latest rating for PHC Huddersfield Branch was published on 28 January 2025.
- Who runs PHC Huddersfield Branch?
- PHC Huddersfield Branch is run by Passion Home Care Ltd. It runs 3 services in England, 1 of them in Yorkshire and the Humber.
- What is PHC Huddersfield Branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 January 2025.
Contact
- Phone
- 07449 982491
- Address
- St Johns Resource Centre, 29 St Johns Road, Huddersfield, HD1 5DX Map (opens Google Maps)
Compare nearby
- RI Lindcare Ltd Requires improvement, less than 0.1 miles away
- G Patkay Care Services Ltd Good, less than 0.1 miles away
- G Bluewater Care Limited Good, 0.3 miles away
- RI Dependable Health Care Ltd Requires improvement, 0.3 miles away
- G Care Counts Limited Good, 0.4 miles away