Karva Care Services Limited
- Home care
- Dementia care
- Registered since 2021
- Abbeydale, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Karva Care Services Limited: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Coldbrock Healthcare Requires improvement, less than 0.1 miles away
- – Firstcall 247 Limited (Gloucestershire) Not yet rated, less than 0.1 miles away
- G Global Caring Gloucester Good, less than 0.1 miles away
- G Gloucester Homecare Services Ltd Good, less than 0.1 miles away
- G Home Instead - Gloucester and The Forest of Dean Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 11 March 2022. Quoted under the Open Government Licence.
Karva Care Services Ltd is a domiciliary care service providing personal care people in their own home. At the time of the inspection, 8 people were receiving support from the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives told us they received care and support from staff who were kind and competent in their role. They told us they felt safe when being supported and staff treated them with dignity and respect.
Read the rest of CQC's summary
Staff had access to people's care plans and details of their support requirements on the provider's digital care management software system. They recorded their visit times and how they had supported people on the system.
Some relatives raised concerns about the variable times of people's care calls which was discussed with the registered manager. They provided some explanation of the delays for example due to traffic. However, the registered manager had not used their own quality assurance system to appraise the punctuality of staff and to identify if staff rotas needed to be amended to ensure people received their care on time. The registered manager recognised that they needed to further develop their systems to monitor staff observations to ensure their records demonstrated their assessments staff practices.
We have made a recommendation about the provider's recording of their quality monitoring systems and the management of people's medicines on their digital care management software system
People received care and support which was personalised and met people's needs. The registered manger had a good insight into people's care delivery and staff care practices as they frequently delivered care to people and worked along staff.
The registered manager valued people's feedback and told us they would respond promptly to any complaints in line with the provider's policies.
People were supported by staff who had been trained and supported to carry out their role. They were recruiting with the aim to expand the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 11 March 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Jenet Bozho
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Karva Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 08776922 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Karva Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Karva Care Services Limited.
- When was Karva Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Karva Care Services Limited was published on 11 March 2022.
- Who runs Karva Care Services Limited?
- Karva Care Services Limited is run by Karva Care Services Limited.
- What is Karva Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 March 2022.
Contact
- Phone
- 07963 516914
- Address
- Corinium House, Office 253 Second Floor, Barnwood Point Business Park, Gloucester, GL4 3HX Map (opens Google Maps)
Compare nearby
- RI Coldbrock Healthcare Requires improvement, less than 0.1 miles away
- – Firstcall 247 Limited (Gloucestershire) Not yet rated, less than 0.1 miles away
- G Global Caring Gloucester Good, less than 0.1 miles away
- G Gloucester Homecare Services Ltd Good, less than 0.1 miles away
- G Home Instead - Gloucester and The Forest of Dean Good, less than 0.1 miles away