Coldbrock Healthcare
- Home care
- Dementia care
- Registered since 2019
- Abbeydale, Gloucestershire, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2021, most recently Requires improvement in January 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 114
rated home care services in Gloucestershire are rated Requires improvement, like this one.
Coldbrock Healthcare: inspection record
Rated Requires improvement in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Global Caring Gloucester (Good, less than 0.1 miles away) and Gloucester Homecare Services Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- – Firstcall 247 Limited (Gloucestershire) Not yet rated, less than 0.1 miles away
- G Global Caring Gloucester Good, less than 0.1 miles away
- G Gloucester Homecare Services Ltd Good, less than 0.1 miles away
- G Home Instead - Gloucester and The Forest of Dean Good, less than 0.1 miles away
- G Karva Care Services Limited Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 5 January 2023. Quoted under the Open Government Licence.
Coldbrock Healthcare is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of our inspection 16 people were receiving a regulated activity.
Read the rest of CQC's summary
At the time of the inspection everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The registered manager and provider had implemented quality assurance and monitoring systems to improve the outcomes for people. However, these systems were not fully embedded and were not fully effective, including at addressing the shortfalls we identified on inspection. More time was needed to allow whole service improvement and sustained good outcomes for people.
Read the rest of CQC's summary
Improvements were made to the recruitment processes. However, more improvements were needed to ensure the provider operated safe staff recruitment practices.
Since our last inspection, the registered manager and provider had ensured risks to people's care were fully assessed, planned, or documented.
People and their relatives were complimentary about the support they received. Comments included: "I find the carers quite good we can have a laugh and a joke with them. They are very polite and friendly." and "Mum's happy with the care and the carers she has a good laugh with them."
Questions to ask the service
- Safe was rated Requires improvement on 5 January 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 January 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Carmen Dumitrascu
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 5 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Coldbrock Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 10880400 (opens Companies House)
Coldbrock Healthcare Ltd runs 2 services in England, 1 of them in the South West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Coldbrock Healthcare Ltd
- G Coldbrock House Good. Care home, Staffordshire, West Midlands
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Coldbrock Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Coldbrock Healthcare.
- When was Coldbrock Healthcare last inspected?
- The Care Quality Commission's latest rating for Coldbrock Healthcare was published on 5 January 2023.
- Who runs Coldbrock Healthcare?
- Coldbrock Healthcare is run by Coldbrock Healthcare Ltd. It runs 2 services in England, 1 of them in the South West.
- What is Coldbrock Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 January 2023.
Contact
- Phone
- 07342 726653
- Address
- Corinium House, BIZSPACE, Barnwood Point, Corinium Avenue, Gloucester, GL4 3HX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Global Caring Gloucester (Good, less than 0.1 miles away) and Gloucester Homecare Services Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- – Firstcall 247 Limited (Gloucestershire) Not yet rated, less than 0.1 miles away
- G Global Caring Gloucester Good, less than 0.1 miles away
- G Gloucester Homecare Services Ltd Good, less than 0.1 miles away
- G Home Instead - Gloucester and The Forest of Dean Good, less than 0.1 miles away
- G Karva Care Services Limited Good, less than 0.1 miles away