Gloucestershire Community Support Services
- Home care
- Registered since 2021
- Maisemore, Gloucestershire, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
87%
of rated home care services in Gloucestershire are Good or Outstanding (91% across the South West, 88% across England).
Gloucestershire Community Support Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Flexicare Home Services UK Ltd (Outstanding, 0.3 miles away) and Flexicare Stroud Ltd (Outstanding, 0.3 miles away).
Nearest home care services:
- O Flexicare Home Services UK Ltd Outstanding, 0.3 miles away
- – Flexicare Newent and Ledbury Ltd Not yet rated, 0.3 miles away
- O Flexicare Stroud Ltd Outstanding, 0.3 miles away
- RI Radis Community Care (Gloucester) Requires improvement, 0.3 miles away
- G BLACK & WHITE GROUP limited Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 March 2026 (assessment visit 29 October 2025). Quoted under the Open Government Licence.
We carried out this inspection from 19 November 2025 to 20 November 2025. The service is a supported living service providing support to people with a learning disability and autistic people. There were 12 people living in the service at the time of our inspection, but only 7 who received the regulated activity of personal care. We inspected 24 quality statements. We inspected the service to follow up concerns raised by partner organisations.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider was highly motivated to maintain a high level of care to people. People were protected and kept safe. Staff were recruited safely and received appropriate training and supervision. Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies. Medicines were stored, documented, and administered safely. People were supported by staff who treated them with kindness and respected their dignity. There was a system in place for responding to concerns or complaints. A dedicated management team led the service. Staff were able to raise concerns and told us managers were approachable and supportive. However, we found people’s health conditions and associated risks were not consistently assessed and not always managed in line with best practices. People’s needs were assessed but not consistently reviewed. Staff did not always ensure people’s care and support met individual needs and preferences.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities which most people take for granted. We found people did not consistently receive care and support in accordance with the principles of this guidance. At the time of the inspection, the new manager had not yet submitted their registration with CQC.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Outstanding. At this assessment the rating has changed to Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating changed to Requires Improvement.
This meant the service management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Angel Llewelyn
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 May 2022. Latest assessment published 6 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Precious Homes LimitedBrand: Precious Homes
- Ownership type
- Organisation
- Companies House number
- 02981404 (opens Companies House)
Precious Homes Limited runs 9 services in England, 1 of them in the South West. 4 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Precious Homes Limited
- G Precious Homes East London Good. Home care, Newham, London
- G Precious Homes Limited Good. Home care, Haringey, London
- G Prince Regent House Good. Care home, Newham, London
- G Vermont House Good. Care home, Birmingham, West Midlands
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Gloucestershire Community Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Gloucestershire Community Support Services.
- When was Gloucestershire Community Support Services last inspected?
- The Care Quality Commission's latest rating for Gloucestershire Community Support Services was published on 6 March 2026.
- Who runs Gloucestershire Community Support Services?
- Gloucestershire Community Support Services is run by Precious Homes Limited. It runs 9 services in England, 1 of them in the South West.
- What is Gloucestershire Community Support Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 07876 831102
- Address
- Church Road, Maisemore, Gloucester, GL2 8HB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Flexicare Home Services UK Ltd (Outstanding, 0.3 miles away) and Flexicare Stroud Ltd (Outstanding, 0.3 miles away).
Nearest home care services:
- O Flexicare Home Services UK Ltd Outstanding, 0.3 miles away
- – Flexicare Newent and Ledbury Ltd Not yet rated, 0.3 miles away
- O Flexicare Stroud Ltd Outstanding, 0.3 miles away
- RI Radis Community Care (Gloucester) Requires improvement, 0.3 miles away
- G BLACK & WHITE GROUP limited Good, 1.6 miles away