Good
Rated on
Rating from the Care Quality Commission.
Barnet Mencap: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in April 2026.
The latest rating was published 7 months ago.
What inspectors found
From the Care Quality Commission's assessment published 2 April 2026 (assessment visit 30 March 2026). Quoted under the Open Government Licence.
Date of assessment:12 February to 26 March 2026. Barnet Mencap is a home care service which provides support to adults with learning disabilities and autistic people living in the community. This was the first assessment of the newly registered service. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities most people take for granted.
Our assessment found the service delivered good quality, person centred care. The provider protected people from avoidable harm. Staff understood and managed risks well, and there were enough trained and skilled staff to meet people’s needs. Care was effective, delivered in line with current evidence‑based guidance and specialist input such as speech and language therapy (SALT) and reablement advice, and supported by clear communication with health and social care partners.
Read the full summary
Staff treated people with dignity and respect, and demonstrated compassion, kindness and a clear understanding of individuals’ needs, communication profiles and preferences.
The provider gave people well organised support that met their needs, promoted independence, choice and positive outcomes. Staff listened to people, responded promptly to changes, and involved them in decisions about their care. The service promoted equality, reduced inequalities, and ensured information was accessible to everyone.
Leaders created an open and supportive culture. Staff told us they were confident to raise concerns, learning was shared, and continuous improvement was encouraged. Managers used their checks and reviews effectively to make sure care stayed safe and consistent.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm. -
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Contact and registration details
| Address | 35 Hendon Lane, London, N3 1RT |
|---|---|
| Neighbourhood | Finchley, Barnet |
| Registered manager | Bethany Salmon |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Barnet Mencap |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04274621 (opens Companies House) |
| Charity number | 1089388 |
Nearest alternatives
- G Rivendell Care & Support Home care, less than 0.1 miles awayGood
- G Care Sante London Home care, 0.1 miles awayGood
- – Kaedi Recruitment Agency Ltd Home care, 0.1 miles awayNo overall rating
- G MiHomecare - Finchley Home care, 0.1 miles awayGood
- G Gem Corporations Limited Home care, 0.2 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Barnet Mencap provide nursing care?
- The Care Quality Commission's register does not list nursing care for Barnet Mencap.
- When was Barnet Mencap last inspected?
- The Care Quality Commission's latest rating for Barnet Mencap was published on 2 April 2026.
- Who runs Barnet Mencap?
- Barnet Mencap is run by Barnet Mencap.
- What is Barnet Mencap's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2026.