Helping Hands Portishead
- Home care
- Dementia care
- Registered since 2021
- Clevedon, North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
23 of 25
rated home care services in North Somerset are rated Good, like this one.
Helping Hands Portishead: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Channel Court, Sugar Lookout No overall rating, 0.1 miles away
- – Osborne House No overall rating, 0.6 miles away
- G Yourlife (Clevedon) Good, 0.9 miles away
- G Care Quality Services North Somerset Good, 1.4 miles away
- G Network Healthcare Professionals Limited - North Somerset Good, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 12 August 2022. Quoted under the Open Government Licence.
Helping Hands Portishead is a domiciliary care agency that provides personal care and support to people who live in their own home. At the time of the inspection there were 25 people who were receiving personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported by staff who were kind and caring. People and staff felt the organisation was well managed and there was good communication. People's care plans contained important information, which were individual to the person. Information included, any medication conditions, individual support relating to a sensory need and the person's life histories and any dietary requirements.
Read the rest of CQC's summary
People were support by staff who were knowledgeable and well-trained. Staff promoted people's independence and dignity. People were happy with the care they received. Quality assurance systems were in place and these monitored various areas such as staff training and people's reviews and records.
People felt supported by staff who respected their wishes and people felt able to discuss any changes to their care with staff and or the office. The registered manager worked in partnership with the local community and staff were recognised for their hard work and contribution.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Vanessa Poshiwa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 12 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 21 of them in the South West. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire, North West
- G Helping Hands Aintree Good. Home care, Liverpool, North West
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Portishead provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Portishead.
- When was Helping Hands Portishead last inspected?
- The Care Quality Commission's latest rating for Helping Hands Portishead was published on 12 August 2022.
- Who runs Helping Hands Portishead?
- Helping Hands Portishead is run by Midshires Care Limited. It runs 151 services in England, 21 of them in the South West.
- What is Helping Hands Portishead's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 August 2022.
Contact
- Phone
- 07814 167317
- Address
- 61 Hill Road, Clevedon, BS21 7PD Map (opens Google Maps)
Compare nearby
- – Channel Court, Sugar Lookout No overall rating, 0.1 miles away
- – Osborne House No overall rating, 0.6 miles away
- G Yourlife (Clevedon) Good, 0.9 miles away
- G Care Quality Services North Somerset Good, 1.4 miles away
- G Network Healthcare Professionals Limited - North Somerset Good, 1.4 miles away