Hope Homecare Services Limited
- Home care
- Dementia care
- Registered since 2021
- Roydon, Essex, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 298
rated home care services in Essex are rated Requires improvement, like this one.
Hope Homecare Services Limited: inspection record
Rated Requires improvement in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ready Care Services Limited (Good, less than 0.1 miles away) and Sawbridge Primecare Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Ready Care Services Limited Good, less than 0.1 miles away
- G Sawbridge Primecare Ltd Good, less than 0.1 miles away
- G Adico Care Good, 0.3 miles away
- O Careinmyhome Herts LTD Outstanding, 0.3 miles away
- RI Carerose Cares Limited Requires improvement, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 5 March 2022. Quoted under the Open Government Licence.
Hope Homecare Services Limited is a domiciliary care agency providing personal care to people in their own homes. At the time of the inspection the service was providing care to one person; this person received personal care.
Read the rest of CQC's summary
Not everyone who uses domiciliary care services receives personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The provider had not always ensured staff were safely recruited or that all required training and competency checks were completed prior to working unsupervised. Processes relating to care plan updates were not robust.
Read the rest of CQC's summary
We have made a recommendation about care records.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The person spoke positively about the care provided. They were supported by staff who knew them well.
The person's care plan was personalised including information that was important to them.
The service had a positive culture where staff described feeling well supported.
Questions to ask the service
- Safe was rated Requires improvement on 5 March 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 March 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Gail Maimbolwa
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hope Homecare Services Limited
- Ownership type
- Organisation
- Companies House number
- 08816712 (opens Companies House)
Hope Homecare Services Limited runs 2 services, all in the East of England. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Hope Homecare Services Limited
- – Hope Homecare Services Limited No overall rating. Home care, Hertfordshire
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Hope Homecare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Hope Homecare Services Limited.
- When was Hope Homecare Services Limited last inspected?
- The Care Quality Commission's latest rating for Hope Homecare Services Limited was published on 5 March 2022.
- Who runs Hope Homecare Services Limited?
- Hope Homecare Services Limited is run by Hope Homecare Services Limited. It runs 2 services, all in the East of England.
- What is Hope Homecare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 March 2022.
Contact
- Phone
- 07961 583393
- Address
- Unit 82, Greenway Business Centre,, Greenway, Harlow Business Park, Harlow, CM19 5QE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ready Care Services Limited (Good, less than 0.1 miles away) and Sawbridge Primecare Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Ready Care Services Limited Good, less than 0.1 miles away
- G Sawbridge Primecare Ltd Good, less than 0.1 miles away
- G Adico Care Good, 0.3 miles away
- O Careinmyhome Herts LTD Outstanding, 0.3 miles away
- RI Carerose Cares Limited Requires improvement, 0.3 miles away