Sawbridge Primecare Ltd
- Home care
- Dementia care
- Registered since 2020
- Roydon, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Sawbridge Primecare Ltd: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 5 January 2022. Quoted under the Open Government Licence.
Sawbridge Primecare Ltd is a Domiciliary Care Service which provides personal care and support to people living in their own homes. The service supports people with dementia, mental health needs, sensory Impairment and physical disabilities. At the time of this inspection 11 people were receiving the regulated activity.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Training had not been received by some staff in basic core areas such as safeguarding, mental capacity, health and safety or fire safety. These staff were new to the organisation and had received a basic overview of these areas in their initial induction. The provider had confirmed to us the training was arranged and will be provided. Staff were aware of the procedure for reporting any concerns to help keep people safe.
Read the rest of CQC's summary
People and their relatives said they felt the care and support provided was safe. Individual risks were assessed in some cases, and staff were aware of these. There were enough staff available to meet people's needs. People were supported, when required, to receive their medicines regularly and staff completed the medicine administration records. Staff were aware of how to reduce the risk and spread of infection.
People were supported where required to eat and drink to remain healthy and were supported to access healthcare professionals when required. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were caring and kind. They told us staff always asked them what they would like help with and supported them in the way they wished to be supported. People were involved in their care planning and staff made sure they respected people's dignity and privacy. The registered manager monitored this as part of their routine oversight of the service.
People and relatives said any concerns were quickly addressed which meant they did not escalate to a complaint. People's views were sought through a variety of methods, although these were not recorded. This meant this information did not feed into the quality assurances designed to give the registered manager a clear overview of the service.
The registered manager had quality assurance systems and processes in place at the time of the inspection. However, the service had only been operation since March 2021, and they did not provide a service for many people. We looked for assurances that the systems were being embedded into daily practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Safe was rated Requires improvement on 5 January 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Nicholas Dapaa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sawbridge Primecare Ltd
- Ownership type
- Organisation
- Companies House number
- 12542274 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Sawbridge Primecare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sawbridge Primecare Ltd.
- When was Sawbridge Primecare Ltd last inspected?
- The Care Quality Commission's latest rating for Sawbridge Primecare Ltd was published on 5 January 2022.
- Who runs Sawbridge Primecare Ltd?
- Sawbridge Primecare Ltd is run by Sawbridge Primecare Ltd.
- What is Sawbridge Primecare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 January 2022.
Contact
- Phone
- 0330 010 0244
- Address
- Greenway Business Centre, Greenway Harlow Business Park, Harlow, CM19 5QE Map (opens Google Maps)
Compare nearby
- RI Hope Homecare Services Limited Requires improvement, less than 0.1 miles away
- G Ready Care Services Limited Good, less than 0.1 miles away
- G Adico Care Good, 0.3 miles away
- O Careinmyhome Herts LTD Outstanding, 0.3 miles away
- RI Carerose Cares Limited Requires improvement, 0.3 miles away