Surecare Bracknell and Farnborough
- Home care
- Dementia care
- Registered since 2021
- Frimley, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Surecare Bracknell and Farnborough: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 11 October 2022. Quoted under the Open Government Licence.
Surecare Bracknell and Farnborough is a domiciliary care agency providing the regulated activity of personal care to people in their own homes. The service provides support to older people, people living with dementia and people with a physical disability. At the time of our inspection, eight people were receiving personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People received safe care from staff who knew them well. There was a safeguarding policy in place and the nominated individual and staff knew how to identify and report any concerns. The service had enough staff to meet the needs of the people using the service. Staff were safely recruited, and pre-employment checks were carried out. Staff supported people with their medicines and people told us they received their medicines on time.
Read the rest of CQC's summary
Staff had received an induction and training to enable them to meet people's needs. We saw that supervisions and field observations of staff were carried out. Staff told us they felt supported in their roles by the registered manager and nominated individual. Staff had access to personal protective equipment and there were effective infection prevention and control measures in place.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's nutritional needs were met. They received support to eat and drink enough to maintain a balanced diet.
People were supported in a caring way. The service focused on people's independence and dignity. People were respected as individuals with attention paid to equality, diversity and human rights. There were good relationships between people and their care workers.
The service carried out an assessment of each person's needs and how they liked to be cared for. Care plans included guidance for staff on how to meet those needs. There were processes in place to make sure people received care according to their agreed plans, needs and preferences. The provider responded positively to people's feedback about the service.
The registered manager sought support and liaised with other health and social care professionals when needed. As a result, staff safely and effectively met people's needs. People, family members and staff spoke positively about the management. There were systems in place to monitor, maintain and improve the quality of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rania Salih
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Management Brigade Ltd
- Ownership type
- Organisation
- Companies House number
- 11586385 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Surecare Bracknell and Farnborough provide nursing care?
- The Care Quality Commission's register does not list nursing care for Surecare Bracknell and Farnborough.
- When was Surecare Bracknell and Farnborough last inspected?
- The Care Quality Commission's latest rating for Surecare Bracknell and Farnborough was published on 11 October 2022.
- Who runs Surecare Bracknell and Farnborough?
- Surecare Bracknell and Farnborough is run by Management Brigade Ltd.
- What is Surecare Bracknell and Farnborough's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 October 2022.
Contact
- Phone
- 01344 947007
- Address
- Quatro House, Lyon Way, Frimley, Camberley, GU16 7ER Map (opens Google Maps)
Compare nearby
- – Elite Support Providers Ltd No overall rating, less than 0.1 miles away
- G Fresh Tree Care Services – Surrey Branch Good, less than 0.1 miles away
- – New Beginnings Healthcare Services Ltd Not yet rated, less than 0.1 miles away
- G Radfield Home Care Camberley, Farnborough & Fleet Good, less than 0.1 miles away
- G Right Choice Recruitment Solutions Ltd Good, less than 0.1 miles away