LPTC Solutions Hull
- Home care
- Dementia care
- Registered since 2021
- Kingston upon Hull, Hull, Yorkshire and the Humber
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
18 months
since the latest rating was published.
91%
of rated home care services in Hull are Good or Outstanding (90% across Yorkshire and the Humber, 88% across England).
LPTC Solutions Hull: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Avocet Trust Domiciliary Care Service (Good, 0.1 miles away) and Fecund Care Providers Ltd (Good, 0.3 miles away).
Nearest home care services:
- G Avocet Trust Domiciliary Care Service Good, 0.1 miles away
- G Fecund Care Providers Ltd Good, 0.3 miles away
- – Real Imaging Ltd Not yet rated, 0.3 miles away
- – Vybrant Care Services Ltd East Riding Not yet rated, 0.3 miles away
- G Springfield Healthcare (Hull) Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 April 2025 (assessment visit 2 April 2025). Quoted under the Open Government Licence.
Date of assessment: 11 April to 16 April 2025.
The service is a supported living service which is registered to provide support to adults of all ages living with dementia, learning disabilities, mental health conditions, and physical disabilities. Supported living services involve a person living in their own home and receiving care and/or support in order to promote their independence. The care they receive is regulated by the Care Quality Commission, but the accommodation is not. At the time of the inspection there were 23 people receiving the regulated activity of personal care at the service, across 8 locations.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We inspected the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We inspected this service due to concerns we had received. However, we found no evidence to substantiate those concerns during this inspection.
The service had a good learning culture and people were protected and kept safe. People were involved in assessments of their needs. Staff reviewed assessments and took account of people’s communication, personal and health needs. The service made sure people consented to their care and involved those important to people in decisions where people did not have capacity. People were treated with kindness and compassion, and staff treated them as individuals and supported their preferences. People had choice in their care and were supported to maintain relationships with family and friends. Managers and staff had a shared vision and culture based on listening, learning and trust. Managers and senior staff were visible, knowledgeable and supportive, and helped staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. The management team worked with the local community to deliver good care and were receptive to new ideas.
The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this inspection and the provider was no longer in breach of this regulation.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management andgovernance assured high-quality, person-centred care; supported learning and innovation; andpromoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment therating has changed to good. This meant the service was consistently managed and well-led.Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Malvis Idenekpoma
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 March 2023. Latest assessment published 30 April 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- LPTC Solutions Ltd
- Ownership type
- Organisation
- Companies House number
- 12213957 (opens Companies House)
Getting help from Hull City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hull City Council
- Ask for a care needs assessment
- Phone: 01482 300 300
- Contact adult social care online
- Support for carers
- Paying for care: Hull City Council
Checked on the council's website, November 2026.
Common questions
- Does LPTC Solutions Hull provide nursing care?
- The Care Quality Commission's register does not list nursing care for LPTC Solutions Hull.
- When was LPTC Solutions Hull last inspected?
- The Care Quality Commission's latest rating for LPTC Solutions Hull was published on 30 April 2025.
- Who runs LPTC Solutions Hull?
- LPTC Solutions Hull is run by LPTC Solutions Ltd.
- What is LPTC Solutions Hull's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0800 678 5134
- Address
- 53 Witham, Hull, HU9 1BL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Avocet Trust Domiciliary Care Service (Good, 0.1 miles away) and Fecund Care Providers Ltd (Good, 0.3 miles away).
Nearest home care services:
- G Avocet Trust Domiciliary Care Service Good, 0.1 miles away
- G Fecund Care Providers Ltd Good, 0.3 miles away
- – Real Imaging Ltd Not yet rated, 0.3 miles away
- – Vybrant Care Services Ltd East Riding Not yet rated, 0.3 miles away
- G Springfield Healthcare (Hull) Good, 0.4 miles away