Fecund Care Providers Ltd

Inspection team The inspection was carried out by 1 inspector.

Service and service type This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats.

Registered Manager This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection We gave the service 48 hours' notice of the inspection. This was because it is a small service and we needed to be sure that the provider or registered manager would be in the office to support the inspection.

What we did before the inspection We reviewed the information we received about the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection We spoke with 1 person who uses the service and 2 relatives about their experience of the care provided. We spoke with the registered manager and 2 care workers. We reviewed 1 care file and looked at other records relating to the management of the service including recruitment, staff training and supervision, and systems for monitoring quality. We also received information from a health care professional who had contact with the service.

The five questions we ask about services and what we found