Avocet Trust Domiciliary Care Service
- Home care
- Registered since 2010
- Kingston upon Hull, Hull, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in August 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
26 of 32
rated home care services in Hull are rated Good, like this one.
Avocet Trust Domiciliary Care Service: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – LPTC Solutions Hull No overall rating, 0.1 miles away
- G Fecund Care Providers Ltd Good, 0.3 miles away
- – Real Imaging Ltd Not yet rated, 0.3 miles away
- – Vybrant Care Services Ltd East Riding Not yet rated, 0.3 miles away
- G Springfield Healthcare (Hull) Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 30 August 2019. Quoted under the Open Government Licence.
Avocet Trust Domiciliary Care service provides care and support to people with learning disabilities and autism, so they can live in their own home as independently as possible. At the time of this inspection one person was receiving the regulated activity personal care.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
Staff were trained, skilled and well-supported by the provider. Enough staff were employed to provide support. Some staff had worked at the service for a long time and this provided consistency for the person. Systems were in place to recruit staff safely.
Read the rest of CQC's summary
Staff had positive links with health care professionals, which promoted the persons health and wellbeing. Medicines were managed safely. Accidents and incidents were monitored to identify and address any patterns or trends to mitigate risks. The provider had systems in place to safeguard people from abuse and staff demonstrated an awareness safety and how to minimise risks.
The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interest; the policies and systems in the service supported this practice.
Care and support was tailored to the persons needs and preferences. Staff worked well with other professionals and services to ensure the person received the support they needed to stay well and safe. Professionals spoke positively about the caring nature of the staff and the service provided.
The registered manager led by example to ensure the person received a good service. Relatives and staff told us the registered manager was approachable and listened to them when they had any concerns. Feedback was used to make continuous improvements to the service.
The outcomes for the person using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. The persons support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jacqueline Rowley
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 30 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Avocet Trust
- Ownership type
- Organisation
- Companies House number
- 02647631 (opens Companies House)
- Charity number
- 1004537
Avocet Trust runs 12 services, all in Yorkshire and the Humber. 9 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Avocet Trust
- G 35 Priory Grove Good. Care home, Hull
- G Avocet Trust - 20-22 Middlesex Road Good. Care home, Hull
- G Avocet Trust - 21 Potterill Lane Good. Care home, Hull
- G Avocet Trust - 281-287 St George's Road Good. Care home, Hull
Getting help from Hull City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hull City Council
- Ask for a care needs assessment
- Phone: 01482 300 300
- Contact adult social care online
- Support for carers
- Paying for care: Hull City Council
Checked on the council's website, November 2026.
Common questions
- Does Avocet Trust Domiciliary Care Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Avocet Trust Domiciliary Care Service.
- When was Avocet Trust Domiciliary Care Service last inspected?
- The Care Quality Commission's latest rating for Avocet Trust Domiciliary Care Service was published on 30 August 2019.
- Who runs Avocet Trust Domiciliary Care Service?
- Avocet Trust Domiciliary Care Service is run by Avocet Trust. It runs 12 services, all in Yorkshire and the Humber.
- What is Avocet Trust Domiciliary Care Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 August 2019.
Contact
- Phone
- 01482 329226
- Address
- Clarence House, 60-62 Clarence Street, Hull, HU9 1DN Map (opens Google Maps)
Compare nearby
- – LPTC Solutions Hull No overall rating, 0.1 miles away
- G Fecund Care Providers Ltd Good, 0.3 miles away
- – Real Imaging Ltd Not yet rated, 0.3 miles away
- – Vybrant Care Services Ltd East Riding Not yet rated, 0.3 miles away
- G Springfield Healthcare (Hull) Good, 0.4 miles away