In Home Care Haslemere & Grayshott
- Home care
- Dementia care
- Registered since 2021
- Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
In Home Care Haslemere & Grayshott: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Haslemere Homecare Ltd Good, 0.6 miles away
- G Maita Care Services Ltd Good, 1 mile away
- G Surrey and Hants Domiciliary Care Agency Good, 1.1 miles away
- – Great Life Care Ltd Not yet rated, 3.2 miles away
- – Aviv Healthcare Limited (Offices) Not yet rated, 6.1 miles away
About the service
From the Care Quality Commission's inspection report published 14 January 2023. Quoted under the Open Government Licence.
In Home Care Haslemere and Grayshott is a domiciliary care agency providing personal care to people living in their own homes. The service provides support to people with a variety of health needs. At the time of our inspection there were 20 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. There were eight people being supported by staff with personal care.
What inspectors found
People told us they were supported by kind and caring staff that treated them with dignity and respect.
Read the rest of CQC's summary
Staff supported people with their medicines, where appropriate in a safe way. There was good oversight and management of individual risks and there were enough staff to meet all support needs at all care calls.
Staff completed competent assessments that meant support could be tailored in line with people's preferences and choices. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff knew how to communicate with people well. This was also documented in people's individual care plans. People also received personalised care that was in line with how and when they wanted to be supported.
Both people and staff felt supported by the registered manager and staff were aware of their roles and responsibilities. There were audits to ensure the quality of the support was maintained.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma Oakes
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Whole Population, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- In Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 07785735 (opens Companies House)
In Home Care Limited runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by In Home Care Limited
- G In Home Care Ltd Good. Home care, Hampshire
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does In Home Care Haslemere & Grayshott provide nursing care?
- The Care Quality Commission's register does not list nursing care for In Home Care Haslemere & Grayshott.
- When was In Home Care Haslemere & Grayshott last inspected?
- The Care Quality Commission's latest rating for In Home Care Haslemere & Grayshott was published on 14 January 2023.
- Who runs In Home Care Haslemere & Grayshott?
- In Home Care Haslemere & Grayshott is run by In Home Care Limited. It runs 2 services, all in the South East.
- What is In Home Care Haslemere & Grayshott's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 January 2023.
Contact
- Phone
- 01428 776550
- Address
- 93e Wey Hill, Haslemere, GU27 1HS Map (opens Google Maps)
Compare nearby
- G Haslemere Homecare Ltd Good, 0.6 miles away
- G Maita Care Services Ltd Good, 1 mile away
- G Surrey and Hants Domiciliary Care Agency Good, 1.1 miles away
- – Great Life Care Ltd Not yet rated, 3.2 miles away
- – Aviv Healthcare Limited (Offices) Not yet rated, 6.1 miles away